ultimatebykomi
Region: GB
Saturday 08 November 2025 17:00:00 GMT
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bzmumof2 :
We ban aggressive clients at our urgent care practice.
2025-11-10 01:35:59
460
Nick B :
Is this acting 😂
2025-11-13 22:34:01
33
Paulinka Er :
I think. Nhs should have a right to charge at least £ 20 for missed appointments. GP, dentist, hospital.... Some people do not appreciate free heath care and are just taking a mick..
2025-11-13 20:47:32
112
Kacot 12 :
As a dental receptionist in UK I FEEL YOU GIRL
2025-11-14 18:32:00
130
Paul 🦍 :
Inform her that if you turned up for appointment in the first place she wouldn't be in the situation 🤣🤣🤣
2025-11-11 18:00:57
159
Nero🇬🇧🇬🇧🇬🇧 :
I mean if she really is that much in pain she would have made sure that the appointment wasn't missed 🤔
2025-11-12 18:25:10
83
♾️ :
What i go through everyday at work🤣🤣
2025-11-14 22:00:47
36
Agnes Lepley :
Is it Carol or Karen? Yeah I work in customer Service & #1 always have a positive but confidence attitude that lets the customer know that you know what’s going on even if you don’t! You may not make the final decision, but they don’t have to know that! For all they know you could be the office manager! I would have said in this situation “Carol, I’m sorry you missed your appointment, but our policy is that once you miss appointments, we can no longer schedule you. I’d be happy to give you the names of some other dentists in the area if you’d like?”
2025-11-08 17:48:16
13
Dorothy Jarmon :
deal with this every day in health care patients
2025-11-18 05:35:38
2
allthingsmenopause :
why on earth do people think its ok to speak to others this way??? she was incredibly patient!!
2025-11-14 10:39:00
3
chelt_chap :
If that patient had cancelled properly she wouldn’t be in that situation. Happens all the time in GP surgeries.
2025-11-13 21:23:27
5
𝒕𝒆𝒅𝒅𝒊.𝒙 :
You’re way more than a receptionist. I’m so sorry she spoke to you like that. It’s just so unacceptable 💔 you did an incredible job
2025-11-13 20:16:07
9
Leah :
Sounds like my patients lol
2025-11-13 18:50:53
7
Laur🍒 :
Oh I love working in dentistry 🤣
2025-11-19 20:38:58
5
Crissi :
This happened to me in Oxford and I was 3 days post partum and completley forgot 🙄
2025-11-16 11:54:59
1
✨Beth✨ :
This is shocking!!
2025-12-28 11:30:35
1
Sally_T :
As a manager, 100% stand by your practice policy. This is sadly an almost daily occurrence. My front of house teams are very protective over our diary time, and they will not give an inch to such patients. It is heart breaking to have to tell people in pain you’ve no emergency spaces left, for people to NOT turn up. We have the nhs emergency contract, they get booked on the day by 111, and people still don’t turn up. When 111 rebook them, we decline them if they’ve missed an apt with us already. Well keep that space for someone who will attend and we will help them.
2025-11-13 19:30:11
23
𝓔𝓶𝓶𝓪𝓛𝓸𝓾𝓲𝓼𝓮ᥫᩣ :
as a dental receptionist, this can be accurate.
2025-11-15 16:21:57
8
Sarah Tee :
“Yes, Madam, I’ll go find someone who knows what they’re doing…” *leaves reception desk and lets the angry woman stand there for at least an hour* 😂
2025-11-12 19:02:33
8
Aoibhe :
the one and only time I picked up the phone (I’m not the receptionist) someone was rude to me so I hung up lol
2025-11-13 20:32:35
3
Leanne Sutherland :
I would never let a patient speak to me like that at reception!!!!
2025-12-30 18:37:42
1
samb7898 :
tiktok now drama school🙈
2025-11-15 18:53:40
1
Bfe :
Can someone explain that use of the mask? It's only collecting bacteria.
2025-11-15 21:54:38
1
NatashaC :
i have experienced this first hand i wish this was acting we’ve even had people get physical because of their mistakes and they think shouting is going to help lol
2025-11-17 12:40:12
1
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