We would like to acknowledge and apologize for Marc’s experience. We recognize that Marc was not in violation of our policies, as all guests are allowed to film for personal use inside Biltmore House with cell phones as long as it does not disrupt others or create safety concerns. We regret the confusion, and are committed to making our photo and video policies clearer across teams to avoid future misunderstandings.
We value our guests and creators like Marc who choose to visit and share the beauty and history of the estate. We want to extend a thank you to Marc for speaking with us directly, sharing his experience, and to everyone who has shared their feedback and comments.
2025-12-07 19:01:11
5028
🌺☀️🏝 :
Are you still in Asheville? I own a coffee shop. Stop in 🥰
2025-12-07 10:44:32
124
Asheville Salt Cave & Spa :
You can come film at our location no problem and support small local businesses!
2025-12-07 15:58:02
3956
marissaashton :
Used to be a photographer, if you’re not getting paid to be there and film, it’s not commercial ❤
2025-12-07 04:58:15
9988
Jill N :
Was this comment made by the security guard herself 🧐
2025-12-07 04:23:02
3873
⋆˚⊹ tati ⊹˚⋆ :
he said “I KNOW I’m right!!!”
2025-12-07 04:27:36
3894
D0ntm!ndmejustwatchin :
I bet that lady was just mad because she heard you say pass about her favorite room
2025-12-07 04:40:06
4271
erins.ight :
you are definitely allowed to film, i have so many fake vlog videos from there from 2016 of my best friend and i pretending to be on MTV cribs😭😭
2025-12-07 05:36:57
935
vanessa :
I’m obsessed with the Great American Gay Side quest, and I hope this doesn’t make you stop! On your side Marc, always.
2025-12-07 05:53:59
456
GenX :
the people yearn for real reviews. I, for one, would love to hear about your experience at the Omni. As a travel agent, it's incredibly helpful when creators don't shy away from sharing the negatives when warranted. 🥰
2025-12-07 13:22:39
398
Meena :
What they mean by “commercial filming” is OBVIOUSLY that they don’t want you filming your blockbuster movie, music video, whatever without their permission 🙄
2025-12-07 05:28:02
1362
chelseadoingthings :
[photo] I WILL NOT TOLERATE MARC SEBASTIAN SLANDER OR DISRESPECT!
2025-12-07 07:17:27
630
Raven405 :
The South isn’t as nice as everyone makes it out to be!
2025-12-07 07:50:46
346
Shay :
You are in the right, don’t explain to the haters!! 🤩
2025-12-07 04:21:43
263
Amber Teague :
You talk so candidly and direct to us in your videos. I wouldn’t be surprised if they thought you were on Live lol
2025-12-07 04:24:10
871
Vargas Showgirl :
He really said: BOOM...ROASTED! (with receipts!)✨
2025-12-07 04:51:19
388
Diana Herrera :
On behalf of the rest of us, you don’t have to explain yourself any further. We know you were right.
2025-12-07 06:25:47
217
✨leomoonbullshit✨ :
please post the Omni video!! People need to be deinfluenced from those two places for Asheville tourism and redirected toward the amaaaaazing places like madam Clutterbucket’s!! Asheville is worth your time!!! The Omni and the biltmore are a massive waste (literally a void for your time, energy, and money— spend those things elsewhere) plus!! They aren’t the ones hurting after Helene!!! The smaller quirky businesses and locations are!!!!
2025-12-07 07:37:43
1037
John Wesley :
As an Asheville local I’m here for the Omni Grove Park Inn slander
2025-12-07 05:35:37
636
PaintedPyro🦇MCR Nashville :
They don’t even know their own policy. I just got two screenshots. Both are from their site, just on different pages.
2025-12-07 04:31:41
225
dr. erb :
NC resident here. Post-Helene, I think there’s a difference in supporting Asheville local business versus the mega mansion of biltmore and Grove Park Inn. I hope you were able to do more local exploring than the tourist traps that clearly give the area a bad name
2025-12-07 09:48:07
379
carter :
So, the Omni Grove Park Inn video is now a must (IMHO). Like…edge-of-my-seat please. 😎
2025-12-07 04:26:49
2002
Valerie Ann :
This is his job yall… he does research before going places.
2025-12-07 19:13:15
47
allibxpo676 :
all we have to do is check their reposts!!! clearly reposting tiktoks from guests and creators. they were clearly in the wrong.
2025-12-07 05:19:32
87
noeleileen :
and let me make something abundantly clear- you ate them up. you were 100% in the right and it SHOWS because it looks like they updated their policy 🙄
2025-12-07 05:37:31
55
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