orders are different than items. Someone may have got multiple items in one order so the orders could show less.
2025-12-08 03:48:36
16
New shop :
I had one order that had 30 items. I’m sure with the huge amount you have there may be numerous orders with multiple items.
2025-12-08 02:47:58
0
Misty & Ash :
Thise are total orders, not items. so maybe some people ordered more items on one order
2025-12-07 21:32:57
11
ahealthydeal :
Orders vs items. If I order 2 items. That’s 1 order but 2 items.
2025-12-08 00:56:20
2
• LAURA 🫶🏻 :
I don’t think they are settled until they have it for the return period and all of that? Also; did you check under INELIGIBLE? That will show you the amount cancelled/returned
2025-12-09 01:27:34
0
grollinsfinds :
You’re viewing all. Select ineligible and can see all the cancellations, rejected payments, etc.
2025-12-07 21:10:58
0
𝕂𝕒𝕪 𝕂𝕒𝕪🎀 :
Ok so I’m thinking your top screen shot shows number of items so say 1 person orders 3 of the same thing it shows the number three but on the bottom that shows orders so that person who bought 3 of the same thing would be 1 order. Of that makes sense. Also, yes checking ineligible also could be part of it
2025-12-07 20:25:49
1
Ricky Ward :
Prob cancel or refund orders
2026-01-03 20:45:22
0
Meagan Shops :
Is it items vs orders. Like some orders have multiple items
2025-12-08 14:15:03
0
Reather | UGC Creator :
I have noticed that some orders on the last day of the month don’t show until the next month so in theory you should check December and they’d be there. If not then I dunno
2025-12-07 20:37:07
1
tella_freddie🇿🇦🇺🇸 :
Only thing I would think is ineligible items
2025-12-07 20:54:11
0
𝒌_𝒐𝒍𝒂𝒉 :
It could also be due to cancellation orders I’ve noticed that.
2025-12-08 23:01:44
1
Peter Griffin Life & TTS Deals :
it may depend when they were ordered! It takes I believe 15 days for earnings to go through!
2025-12-07 21:51:36
0
TinaMarie Faith in Christ✝️ :
I’ve not been paid .01 cent of anything since Thanksgiving
2025-12-08 17:17:50
0
Illsellyouwhat :
Yeah, they’re gonna be under ineligible items if somebody cancels an order or credit card doesn’t go through then it turns into ineligible
2025-12-07 20:48:21
0
Kevin Finds :
Did you check in eligible? Honestly, this is pretty standard tons of cancel orders rejected payments and so much more.
2025-12-07 20:08:15
6
LUSH🪴 :
The point is, tiktok makes it basically impossible to audit our payouts vs our sales. I believe it’s intentional.
2025-12-12 00:48:03
1
Ruben Stouth Recomienda :
Did you checked ineligible?
2026-01-03 05:08:31
0
PREMIUMPRODUCTSALE :
That’s a great problem too have….. 3k orders sucks prob ineligible but dang man 15k orders! Killing it!!!!!
2025-12-10 05:05:31
0
Dr.LindaLikely :
Depends on Cancelled orders and some like some are saying maybe on 1 order.
2025-12-09 02:41:50
0
Tu pana Jon :
items sold vs total ordered. idk what items you're selling but could there have a bunch of them that people might get several (different colors, variations, sizes etc)
2025-12-08 20:37:31
0
TinaMarie Faith in Christ✝️ :
Mine is incorrect I can’t even open a support ticket it’s all greyed out
2025-12-08 17:17:15
0
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