hi hannah! we are so sorry to hear about your experience. this is never what we want for our customers and your frustrations are incredibly valid. our fan guarantee protects every ticket regardless if you buy the security. it can be harder to replace tickets on our end if the venue is smaller and the inventory is less, but we provide you the best option we have at that time. nonetheless, this is not the experience you paid for. can you please dm us your order id and email? we’d love to look into this in more detail and figure out what happened here. hope this helps clarify some things! thank you!
2025-12-12 01:29:53
5
Mia :
Stupid chungus
2025-12-12 02:06:21
2
🏍 :
pretty sure they have a $500 debt on my account 😋
2025-12-11 23:30:03
2
CLee :
Oh hell nah
2025-12-11 21:29:49
0
katie halligan 🌟 :
Oh hell no
2025-12-11 21:56:57
0
Kyle Lam :
🥰🥰🥰
2025-12-13 07:03:07
0
alexa :
@StubHub
2025-12-11 21:26:18
0
reid :
DONT SCARE ME RN I BOUGHT FROM STUBHUB TWICE💔💔
2025-12-12 02:21:07
0
Some rs :
Stubhub sells tickets that’s they don’t have happened to me and never will buy from them
2025-12-12 01:16:09
1
alexa :
BOYCOTT!
2025-12-11 21:26:03
0
demzre :
It's disappointing to hear the current state of StubHub. I was one of the early employees, who joined before the Ebay acquisition. Back then, we would never allow what you experienced to happen, even when the fault is on the seller's end.
2025-12-11 23:09:42
0
alexa :
FRICK STUBHUB
2025-12-11 21:25:57
0
🏍 :
don’t even get me started on them
2025-12-11 23:29:29
0
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