@itsdricaaa: When investigating a medication error, QA focuses on where the process failed, not who made the mistake. The most important detail to document is the step in the workflow where the error occurred (entry, filling, verification, etc.). 💡 Tech Tip: QA asks “WHERE did it fail?” not “WHO did it?” #PTCBExam #QualityAssurance #MedicationSafety #PharmacyTechTips #ExCPT

ItsDricaaa

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Tuesday 06 January 2026 01:00:00 GMT