I got influenced (not here) and bought one of their sweaters — it started pilling just a few hours after I wore it under my coat. I left a 3-star review and added a photo. The next day, they contacted me and promised a full refund if I deleted the review. They also said I could keep the sweater, but I had to apply for the refund with the reason “no longer needed.”
I agreed and deleted the review, and honestly didn’t rush to go to the post office. Then I realized it had been a while since they last contacted me. Guess what happened — the deadline to drop it off was yesterday, my review is already gone, and customer service is no longer being nice.
I do have screenshots of their initial, very friendly messages 😂 And it just makes me wonder how many reviews have been deleted this way, with people just not bothering to share their bad experiences
2026-03-31 14:33:21
9
Sandy Connor :
sizing?
2026-01-02 21:40:17
0
BoxtruckBrit :
what percentage wool? and what other material?
2026-01-04 06:20:42
2
Dana :
your hair color is stunning! ✨💛
2026-01-04 03:51:31
9
Christine :
you remind me so much of stassi ✨
2026-01-09 18:54:49
2
Albina Let’s fix your HAIR :
I just ordered the same one and the same color 😄 so excited ! Look good !!!
2026-01-20 18:00:43
1
Sasha :
what is the fabric blend?? it's not in the listing
2026-01-18 18:18:45
1
Gabby Floyd :
is there polyester in it
2026-01-13 04:40:19
1
chloegirltok :
What’s the bled of material
2026-01-20 15:49:56
1
Murphy Mac :
I LOVE your hair!!!
2026-08-20 23:47:55
0
Peggy Barton :
Unfortunately it can have 1% wool.and be advertised as wool blend. More then likely it mostly polyester.
2026-02-01 22:13:47
0
user_nikki :
Girl I just wanna know your hair routine 😍
2026-01-19 20:31:16
1
Wendy Pearce :
Sweatpants?
2026-01-03 02:45:50
1
✨💫ms.queen.ny💫✨ :
Wool blend? What is it blended with?
2026-01-18 19:28:53
0
summerevansstudio :
Just bought! Looks so soft!!!!
2026-01-07 13:36:47
1
Nicole 🦋 :
I trust you. So cute!
2026-01-09 17:23:00
0
April- SAHM 💙 :
I love this brand! So comfy!
2026-02-01 06:45:11
1
Arach&cloz :
You make oversized sweaters look so good 😍 totally your vibe!
2026-01-04 09:39:06
1
Melissa.Meliss💛 :
So do you think if I’m 5’7 and 145 I should get a large?
2026-07-29 06:49:15
0
shutterbugnikki :
Ohhhh your hair 🥹💕 any chance you would do a tutorial!
2026-01-20 03:34:26
0
jenny_h47 :
I ran and ordered this color. It looks like it would be so versatile with jeans or even leggings this fall! Looks so comfy! 🥰
2026-07-24 14:09:34
0
SBcoffee17 :
This is beautiful and feels so good! I’m picky and the word wool was scary but it is amazing
2026-02-24 01:56:25
0
Pink 💗 :
Does the tag have any more info than “wool blend”? Thanks!
2026-02-17 06:34:57
0
C.S :
Does it shrink when you wash it?
2026-06-27 02:49:39
0
Jacki731_ :
Just give me a hair tutorial now omg
2026-01-09 02:20:45
0
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