Detailing Essentials Academy
Region: US
Thursday 01 January 2026 20:40:56 GMT
15034
580
58
22
Music
Download
Comments
Dean :
Genuine question; if you trust that your management team is excellent in almost every category, yet the labor consistently goes over budget. Would that not be a sign that maybe your labor budget needs to be evaluated and may not be enough?
2026-01-02 00:26:43
12
Joshua Loftis :
you dont rob Peter to pay Paul - You don't make the other businesses deficient just to keep the one afloat, especially when it is because of bad management decisions and actions that caused the deficit
2026-01-06 22:45:13
4
LionsHeart :
I would have kept any or all management positions that showing positive signs of improvement and gave them their full 40 hours a week, but utilized those managers and employees to focus on creating new, future customers or clients. If there employees that are unable to contribute, then have them help as volunteer for a non-profit organization in your community. It’s a win/win/win! 👍🏻
2026-01-04 21:36:28
1
faxmachine :
I think you did phenomenally, the fact you communicated WHY is the one of the reasons youre actually going to stay in business. A lot of businesses dont try to explain the reasoning behind their decisions. Good going
2026-01-01 20:52:56
11
Ichoseredpill :
I'll tell you honestly. I would have given the OT and explained that the following week i have to cut. that's why I personally cannot run a business. at least not a small one. my people would rely on me to pay their bills but if I don't take care of the business first, we all fail. I tend to put others ahead of myself. so what you did, as long as you were open to your crew, is good enough to live to fight another day. I'm sure you'll make it up to them when you can.
2026-01-02 02:20:14
1
Apple User62298565 :
This guy talks and says nothing
2026-01-09 18:24:58
0
Chris Aquia :
It a business. it has to support itself. it has its own bills just like everyone in the country. when you over spend cuts have to be made. you have to teach them to disconnect the personal from the business. I get not wanting to but you have to so we can keep having the job at all.
2026-01-06 19:15:36
0
Notification :
replace management and marketing team. both can't meet expectations equally. if marketing was done right now short fall in funds. if management was doing right now short falls such as over time. year you will have a bell curve retraining people. but overall protect the business at all cost.
2026-01-02 20:23:08
2
Lone_wolf_wood4048 :
The OT is the issue of scheduling not the employees. If over scheduling caused OT one week and short hours the next then the schedule staff needs to be trained. That said, the employees (not scheduling) should have had their 40 because it wasn’t their fault
2026-01-04 11:53:26
2
jacobrillo :
I run labor at 20.43 %
2026-01-06 12:01:09
0
Armez :
Well i think deciding not to pull from one business to pay another was a good decision. That would have reinforced that behavior until saving became normal and would've turned into a liability instead of an asset
2026-02-23 13:25:52
0
adambreslow :
you did EXACTLY what you should have
2026-02-25 07:03:17
0
qbthatsme :
Focusing solely on labor percentage without looking at work product is short sighted. There's non-revenue generating labor that's required to run a business. Furthermore, higher labor costs are usually an indicator for other issues - disgruntled employees, poorly trained employees, equipment failures, etc all contribute to increased labor numbers without hitting the magical revenue line item. So before reaching the "non-paid time off" level, I would have invested some time myself in figuring out the root cause for missing targets.
2026-01-02 18:06:48
1
Jamie :
I feel like you are being to nice to your management team. If after almost a year of teaching, serious discussions, and they still can't get it. I would feel like they don't respect what I'm saying and are just doing what they thinking right. If you didnt have those other business's. How long would this business stay afloat on its current path?
2026-01-05 01:05:34
0
heavy_wrecker_rotator_op :
I wouldve made the cuts no questions. i wouldve reset the KPI. then I wouldve debriefed after it was felt by the team as to why I did. why? bc when I say there's strategic planning, and certain measures align with that, dont question me then when you cant see what im hedging against. tapering down hours ahead wouldve made a smooth sail thru holiday. the real deal breaker was the overtime. if it truly was erroneous behavior, the owner stepping in to correct the flow was needed to show them who is running the show. if this whole scenario plays on repeat after this chapter, I would replace team members. but before I did i would prove to my team that I may speak softly and friendly, but im also very serious and will realign my business model if needed.
2026-01-02 21:42:51
1
Mike Doran :
I was fine paying them @40 through the slow season. However when that OT when it was slow seemed like the proverbial straw that broke the camel.
2026-01-01 23:30:14
5
ProfessorHyde :
Punish employees for things that are managements fault? What a novel idea. lol Take ownership. It’s your fault.
2026-01-04 18:56:03
2
Detailers Of Naples :
Agree with your decision 1000%. You can not learn from a lesson that doesn’t hurt enough to learn from it.
2026-01-01 21:06:35
1
Robert Mahoney672 :
learn life lessons
2026-01-05 21:49:48
1
0927_Cody :
It was the best option in a bad situation, you did what you could and gave plenty of opportunity. Unfortunately to run a successful business one has to treat it as a business pulling money from your other business would’ve just shown that you could’ve and then you’d just be reinforcing negative results which is a steady slope down. Looking forward to working with you in the future you seem like you know very well what you speak and preach.
2026-01-03 01:36:43
1
kingxx_86 :
At my main job i run a really tight schedule and have one of the lowest payroll in my company it sucks but sometimes it has to happen also show how well your team performs with less help
2026-01-02 04:04:11
1
Keeshawith2Es :
How do you go into overtime when it wasn’t needed🤔
2026-01-02 03:03:19
1
autotouch :
No bottle of water?
2026-01-02 15:59:24
1
ace_auto_detailing22 :
It’s not personal, it’s business. You have to do what’s in the best interests of the company.
2026-01-01 22:05:27
1
Joey Mills :
being able to articulate the reason for and how to fix it going forward. I think its the right move. It definitely helps the emplyer/employee relationship when there is transparency
2026-01-02 02:01:59
1
MadeuSmile :
I love what you did.
2026-01-02 00:46:48
1
Richard Anderson 🎙️ :
Question: if you labor costs are over 50% and the business does not allow for price increases to offset percentage, how to lower labor rate while completing all incoming projects?
2026-01-05 15:44:51
0
SilverMaples :
Not much different except the management team would have been the only hours cut. If those roles are salary management, you did all you could within the confines noted.
2026-01-05 18:07:47
0
Robert Mahoney672 :
you need to fall, so they feel the pinch. best way to learn! because failure is learnt by how you pick yourself up!
2026-01-05 21:52:03
0
Mr.CoachO :
Owning a business must be easy. Most real workers can only work one job.
2026-01-08 07:02:31
0
Xtreme Transmission :
Is it financial literacy or proper business leadership? Who does the scheduling? Did the 50% come from management?
2026-01-08 14:52:32
0
billywalker472 :
Cut the managers pay to accommodate the loss. The manager, being the captain of the ship must take responsibility for bad decisions they make.
2026-01-05 15:02:10
0
hpbulldogs :
Do you really have to move around a lot?🤣
2026-01-05 13:42:34
0
aaronschuemann815 :
bonuses did they get given out.
2026-01-05 13:33:44
0
BikesBoxingandBullets :
as a manager... I just learned so much about annual budgeting from an owners perspective. thank you
2026-01-05 09:28:12
0
HR🌎🚙🧼 :
I hear lots of people said there is slow time on cleaning car servises! I think you can answered me better then anyone else on my opinion I don’t see any differences true at the year
2026-01-04 05:35:26
0
Billy Sechrist :
depends on how close the team is, but you told us the truth, show them the numbers and say alright come back with a compromise to make it to a number that is acceptable for you and if they can't make it happen then step in.
2026-01-04 01:24:35
0
robert_schlosser :
You don’t move money between businesses. You could’ve loaned the money had it been a real emergency, but this wasn’t it. The issue is, what’s the debrief now that this decision was made?
2026-01-03 21:43:06
0
Civicduty :
Honestly, I dont think it matters how many companies you have. All companies must hold their own. Depending how tight you are on operations, you may have been able to absorb the cost. That said, you told them to cut yet some people are putting in overtime. Maybe change policy? No OT without permission. Any OT billed will be rejected otherwise.
2026-01-03 20:56:16
0
Will_I_AM :
The question is, is the whole management team working together or is there 1 manager trying and another that’s not. That would be my question. I’ve seen a great manager get disciplined because of the actions of another manager. Also do you have a full open door policy that your managers are comfortable coming to you to talk to you about fellow co workers or issues that maybe you don’t see but they do. I’ve learned over the years that the problem starts from the top down if your management is failing it’s possible it’s something you don’t realize you are or aren’t doing
2026-01-03 14:51:09
0
user3321814521799 :
as a guy that understands but is also an employee theres more going on than just labor, do you truly pay your people enough? sounds like probably not if they keep going for overtime. so I'd evaluate that first. as a guy thats just given 30 hours over 2 weeks I do the work not find it. I should be paid. its on you the owner to find the work to keep me gainfully employed. if not, im turning in notice and going somewhere else that treats me right.
2026-01-03 13:51:20
0
Scott1972 :
I think you was 80% correct . Yes when expectations are set and are not met, then sometype of hardship needs to happen. But let's look at it from another direction. Let's say for everyone when you exceed all expectations will get some type of bonus. Whether it be monetary, additional vacation days etc. I have always said that as managing partners or 100% proprietor we will look at things differently then a manager. So instead of wanting them " to plan for the unexpected". That is our responsibility and up to us to find the best way to meet thise expectations. Managers and employees seems to respond to bonuses or incentives to meet goals verus "planning". I am soo glad you recognize "write-ups or discipline " only drives good employees away. Teaching, Recognizing and showing Appreciation always wins in the end. Just my 2 cents.
2026-01-02 15:56:05
0
Austin Plotz :
sounds like you need to move to an incentive based pay.
2026-01-02 00:42:40
0
To see more videos from user @detailingessentials, please go to the Tikwm
homepage.
