Cautionary tale about HTV Ront. I purchased my husband a D1 DTF printer for Christmas and we have had nothing but issues. Wasted half the ink because we can’t get one of the print heads to work. Now over 8 days later and it’s still not working. We have had the WORST customer service experience ever! They have limited hours which are 7 to 3 pacific time. Then when you speak to customer service they tell you it’s too complicated to walk you through via phone and request a video or pictures by email for their response. Their reply, to the email they requested, arrives after 2am every single time. Then the cycle repeats. So one email a day for 8 days equals a non-working printer that is outside the return window because I purchased it for Christmas and it arrived on the 4th. So many tears have been shed, so much money, time and supplies has been lost. Plus feeling so stressed and overwhelmed over this large purchase that arrived broken and HTV Ront has provided no help with. So not worth it guys. Spend the extra money for Xtool.
2026-01-04 18:40:55
0
Amber Page :
Oh I need this hat press and these hat blanks asap
2026-01-02 17:27:11
1
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