@jenna_phipps: Our biggest set back to date 😢 (btw, not from a North American company, pls don’t go after any local companies)

jennaphipps
jennaphipps
Open In TikTok:
Region: CA
Monday 05 January 2026 17:07:15 GMT
4357440
360430
2291
1715

Music

Download

Comments

nannausa2.0
nannausa2.0 :
the product is defective. they MUST refund you.
2026-01-06 05:43:14
54991
rightthatkat
ThatKat :
Maybe naming the company publicly would give them the proper motivation to refund you.
2026-01-05 17:33:00
98058
bibbidi.bobbidi.beard
Bibbidi Bobbidi Beard | Cole :
Dispute the transaction with your bank if the seller won’t deal with you. You have clear evidence this is not what you paid for and it’s not correct.
2026-01-05 22:28:17
17389
indigxdd
indigxdd :
girl REFUND what that’s awful
2026-01-05 17:15:43
72149
coincazcade
Coincascade :
Those aren’t the tiles you ordered. Sue.
2026-01-06 02:15:21
6270
bibforgy
Bibi :
As a lawyer, please don't let this slide. I don't know what the consumer law is like where you're from but regardless this is not a fair business practice.
2026-01-06 16:39:55
5131
just.pants
Just.Pants💙 :
Why is this YOUR loss? The company needs to either replace with what you ordered or refund you
2026-01-06 02:50:43
7978
karolina.drp
кая :
hi jenna! my dad also makes terrazzo. we’re located in switzerland and guarantee swiss quality.
2026-01-05 21:44:52
447
dahenci1
Dahenci :
Three things you should do Lawyer up, and lawyer up, finally lawyer up.
2026-01-05 17:49:20
12610
user661260102088132
Tik toker :
NO MONEY BACK ?!
2026-01-05 17:15:45
2394
lyzzrlove
lyzzrlove :
They aren’t even to code? Yeah, no, you’re not paying for that.
2026-01-05 18:38:22
3759
bobo93243
bobo :
If it’s 15k I might contact a lawyer
2026-01-05 22:55:42
1694
donna_brunning
donna_brunning :
It looks like a completely different product
2026-01-31 01:53:22
461
unseriousmillennial
Unseriousmillennial :
Girl, you need a lawyer you do not need to pay for that that is insane
2026-01-21 13:22:01
539
kendy0n
kendy0n :
Demand a refund or sue them
2026-01-06 01:45:44
477
kikinormandy
Kiki :
I’m sorry but that is the ugliest tile I’ve seen
2026-01-26 23:00:59
703
kuriozalnie
kuriozalnie :
they gave you completely different product, they must refund it to you
2026-01-30 16:07:22
62
miraehannah
Ana :
girl get a lawyer!!
2026-02-01 16:11:48
33
niki.noodle8
Niki Noodle :
don't u have to grind them down and use specialized equipment after install? I mean this is the raw product.the different colours get exposed after grinding.
2026-02-01 04:04:55
55
karla74710
MrsToma :
Sue them. It’s not the product you wanted or ordered
2026-01-06 00:37:00
608
nicole.isabelleee
Nicole Isabelleeee :
According to consumer law you are due a refund as the product that was sold was not what you ordered and defective. If they do not refund or exchange you can sue pls dont let them get away with it
2026-01-30 17:48:44
193
sofreshnsoclean615
sofreshnsoclean615 :
Absolutely not. You need to be refunded. It’s not what you wanted, ordered or received
2026-01-06 21:47:40
255
youremadatastranger
whysosensitive :
what you mean you won't get your money back? that's not how business works. you paid, they didn't provide. case closed
2026-02-01 19:30:54
62
verosethedevourer
Lottie :
that is WILD that they're allowed to send that to you when it's clearly not the same product.
2026-01-05 17:16:00
537
aaaaaaaaaaaaaaaaaaaaoy
A :
I’m too European for this. In the EU you could literally just send the product back and ask for a refund. You don’t even have to show proof of defects or anything
2026-02-19 16:17:51
14
To see more videos from user @jenna_phipps, please go to the Tikwm homepage.

Other Videos


About