@jenna_phipps: Our biggest set back to date 😢 (btw, not from a North American company, pls don’t go after any local companies)

jennaphipps
jennaphipps
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Region: CA
Monday 05 January 2026 17:07:15 GMT
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nannausa2.0
nannausa2.0 :
the product is defective. they MUST refund you.
2026-01-06 05:43:14
55143
indigxdd
indigxdd :
girl REFUND what that’s awful
2026-01-05 17:15:43
72260
rightthatkat
ThatKat :
Maybe naming the company publicly would give them the proper motivation to refund you.
2026-01-05 17:33:00
98258
just.pants
Just.Pants :
Why is this YOUR loss? The company needs to either replace with what you ordered or refund you
2026-01-06 02:50:43
8008
bibbidi.bobbidi.beard
Bibbidi Bobbidi Beard | Cole :
Dispute the transaction with your bank if the seller won’t deal with you. You have clear evidence this is not what you paid for and it’s not correct.
2026-01-05 22:28:17
17437
dahenci1
Dahenci :
Three things you should do Lawyer up, and lawyer up, finally lawyer up.
2026-01-05 17:49:20
12652
coincazcade
Coincascade :
Those aren’t the tiles you ordered. Sue.
2026-01-06 02:15:21
6279
user661260102088132
Tik toker :
NO MONEY BACK ?!
2026-01-05 17:15:45
2402
lyzzrlove
lyzzrlove :
They aren’t even to code? Yeah, no, you’re not paying for that.
2026-01-05 18:38:22
3764
bobo93243
bobo :
If it’s 15k I might contact a lawyer
2026-01-05 22:55:42
1697
bibforgy
Bibi :
As a lawyer, please don't let this slide. I don't know what the consumer law is like where you're from but regardless this is not a fair business practice.
2026-01-06 16:39:55
5146
kikinormandy
Kiki :
I’m sorry but that is the ugliest tile I’ve seen
2026-01-26 23:00:59
706
donna_brunning
donna_brunning :
It looks like a completely different product
2026-01-31 01:53:22
462
youremadatastranger
whysosensitive :
what you mean you won't get your money back? that's not how business works. you paid, they didn't provide. case closed
2026-02-01 19:30:54
63
niki.noodle8
Niki Noodle :
don't u have to grind them down and use specialized equipment after install? I mean this is the raw product.the different colours get exposed after grinding.
2026-02-01 04:04:55
55
kendy0n
kendy0n :
Demand a refund or sue them
2026-01-06 01:45:44
477
unseriousmillennial
Unseriousmillennial :
Girl, you need a lawyer you do not need to pay for that that is insane
2026-01-21 13:22:01
540
kuriozalnie
kuriozalnie :
they gave you completely different product, they must refund it to you
2026-01-30 16:07:22
63
miraehannah
Ana :
girl get a lawyer!!
2026-02-01 16:11:48
34
karla74710
MrsToma :
Sue them. It’s not the product you wanted or ordered
2026-01-06 00:37:00
608
nicole.isabelleee
Nicole Isabelleeee :
According to consumer law you are due a refund as the product that was sold was not what you ordered and defective. If they do not refund or exchange you can sue pls dont let them get away with it
2026-01-30 17:48:44
195
yankinarudes
meaintrude :
These terrazo tiles are meant to be polished after you have layed them. Thats why the tiles are uneven and thick. Also the tile you hv is the result of the tiles they sent after the polishing. Thats why the marbles are larger on your tile than theirs.
2026-01-06 16:28:45
2051
sofreshnsoclean615
Amy✌🏽 Ramsey :
Absolutely not. You need to be refunded. It’s not what you wanted, ordered or received
2026-01-06 21:47:40
255
verosethedevourer
Lottie :
that is WILD that they're allowed to send that to you when it's clearly not the same product.
2026-01-05 17:16:00
538
daniellekw6
danielle :
Yall she said in the YouTube video that they can’t get in contact with the company! They’re not answering and they’ve already had issues with them
2026-01-05 18:25:19
1192
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