JHMillerfarms
Region: US
Friday 16 January 2026 00:15:46 GMT
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heavy wrench89 :
we are the dispatcher, parts guy, and custoner service rep all in one
2026-01-16 03:56:50
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Garrett Meissner :
You’re basically already doing all the work of a self employed technician for the dealer and the customers already know you and call you first. Why not take all that you’re doing and go independent so the dealer isn’t taking their cut of your pay for you doing all the work? Just my .02
2026-01-16 15:13:40
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LeadTech85 :
I’ve been a a Deere field tech for 20 years and have been operating exactly like you are for probably 7 or 8 years. I’m glad to see other dealers let their top field techs do it too. The independence is great plus it’s the most efficient way to get the customer fixed up in a timely fashion
2026-01-16 01:54:55
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Matt :
The dealer basically just provides your truck. You do everything else lol
2026-01-16 22:55:54
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Josh Owens1011 :
fellow john deere field tech here, same here with the work orders and customers call direct. but I get the question from an auto tech, completely different types of customers.
2026-01-16 01:47:23
3
pmallex :
It’s great that they allow it. When you get a great tech you would rather call them because they know what you’re dealing with.
2026-01-16 01:19:06
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hondatech386 :
Thanks for the reply love your videos!
2026-01-16 01:56:42
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Leadtongengr :
You must bring in plenty of work for them to let you go around the service manager 🤣
2026-01-16 00:26:05
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Parker :
Do you deal with the invoicing/payment as well? Or does that go thru the service dept?
2026-01-16 04:05:25
1
Dannyashack :
I worked for Deere as a field technician for thirty three years and my regular customers would always call me directly. It worked pretty good like you said I could question them and have a pretty good idea of what was going on.
2026-01-16 02:08:08
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Mike Crowly :
Appreciate 💯💯you taking calls,, Great mechanic..
2026-01-18 20:30:31
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Nine4 Dirtsports. :
The company is work for, as a field tech we are our own service advisors to a degree. Customers do ring our branch to book in some times but we have a bunch of our own customers that ring us techs directly also.
2026-01-17 01:07:21
0
Nate :
Off question. On a different video. How did you mount you Milwaukee chargers to your doors.
2026-01-16 01:41:17
4
Gentry cantrell :
How do you like expert alerts? Do you think they have value?
2026-01-16 02:42:08
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Civilfarm :
You are a Valuable asset to your customers. I hope you are appreciated and I wish you were in my area. Experience is priceless.
2026-01-16 03:24:16
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Matt Brown :
Interesting hmm
2026-01-16 07:59:20
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Joel Bugel :
You are my dream JD field tech! Not in a creepy way lol, just wish I had a knowledgeable mechanic available in central Wyoming.
2026-01-19 14:50:00
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Warfare_Clown :
I'm a field tech, been for 15 years. Most customers call me directly for work or diag help. Advisors push me some work but most times I get a single job and ends with 4 by the time I'm out of the customer's lot. I take infos, add segments on w/o, order parts, create quotes, if work is too involved it get sent to the shop. I wouldn't be able to get back in a shop. I love the freedom of the road service
2026-01-16 13:32:32
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