I once called a patient because she no showed for her appointment. She answered the phone, turned around in the waiting room chair and said, "I'm right here!" I was mortified 🙃😭😂
2026-01-19 02:41:13
732
rose tyler :
Called the pt bc they no show’d….wife answered and said pt died :(
2026-01-21 00:25:29
307
ati 🌟 :
forgetting every single word that has ever existed only when trying to spell it out is so real (i will never learn the phonetic alphabet)
2026-01-19 02:41:32
148
pumpkin6!! :
oh lord the scenarios I could share lol girl we are more than "just" a medical receptionist.
2026-01-28 00:01:32
1
queenieb0 :
I hate when I ask for D.O.B and these older people be like the 23 January 79 I’m like wait my brain doesn’t work that fast 😂
2026-01-19 05:34:00
262
cool cat :
moving appointments is extreme exposure therapy
2026-01-19 14:58:29
81
OfUnderland 🏳️⚧️ :
Once I said z as in xylophone. the pt got it. my coworker who is fluent with the phonetic alphabet turned and burned holes into my head with their glare. I also say e as in egg. my coworker hates me haha
2026-01-21 02:50:45
8
Sarah 🪶 :
Leaving voicemails for pts that I just know they show all their friends and laugh. ughh
2026-01-20 15:26:23
17
Betty :
Speak to pharmacy.🙂 Speak to pharmacy.😐Speak to PHARMACY.😡 SPEAK TO PHARMACY!!!!🤬🤬
2026-01-20 02:02:12
74
KnotsbyDenai :
Lmao I literally say “oh well guess we’re doubled up for Monday cuz I’m not calling them back”
2026-01-19 08:44:06
109
pumpkininii :
one time i almost ended a call with Amen
2026-01-20 01:20:00
41
kay🩷 :
oh and keep in mind, the nurse is the one who asked me to call such and such and gets mad if they want the nurse not me
2026-01-20 02:16:01
19
Sky Norheim🇳🇴 :
The worst is when the dr has a full day scheduled then decides they want that day off and you have to call the entire damn day and move them and let them know “yeah sorry your appointment in 2 days has to be rescheduled 2 months from now” 😭🤦🏼♀️
2026-02-06 00:23:55
7
ella_spurrier_ :
My boss said “H as in ham” and I’ll never let her live it down
2026-01-22 01:08:05
5
Vicky :
Dental receptionist here, asked the lady on the phone if a time was good for her, she said yes and someone took that EXACT spot while I was still talking to her 😭😭😭
2026-01-20 02:53:45
9
Shelby :
Having to call a pt back cuz the apt was yoinked blows 😩🙈
2026-01-19 06:34:20
31
Mikala + Huskies :
The “I don’t know anything medical related” is SO real, I tell patients that all the time 💀
2026-01-22 23:42:09
6
Nitzia Figueroa :
Me: What’s the last name? Then: “John smith” me: last name John? 🤦🏻♀️
2026-01-19 14:20:23
9
gator rat :
what is your date of birth? right but what month is march in numbers?
2026-01-20 02:02:06
22
Lionoffwish :
Why I tell patients to hold on a second so I can confirm the spot. I’ve been burned before by a slot getting taken by another rep and patient after I’ve offered it to my patient.
2026-01-19 16:06:46
8
L :
I love to say "oh, the signal is a little bad, can you repeat that for me?"
2026-01-22 04:18:04
5
MommaMccurdy :
You've listed EVERY single thing on my list.
2026-01-19 02:39:00
7
Amanda Mae ✨ :
Me the week before Christmas cause our providers requested off the day before they were supposed to cover the clinic 🙃
2026-01-19 03:09:08
7
M A R I E :
When a patient starts using the phonetic alphabet and my brain just glitches out and I have to tell them I don’t understand 💀
2026-01-19 06:29:05
5
Hiddeninplainsight :
Patients tell me allday they love me and i tell them back
2026-02-02 18:34:14
3
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