No customer loyalty. After 6 years of service you made me change to your highest data plan to upgrade my phone. New customers with 4 lines is cheaper than what im paying now for 1 that iI hardly use. I'm paying off the phone and leaving
2026-02-05 00:29:21
10
valkyrie592 :
I am extremely disappointed with my experience transitioning to T-Mobile. I switched during the merger process in order to add my husband to my account, and before making the decision, I clearly and repeatedly asked about my device payment plan because I had recently upgraded my phone and could not afford to pay off a large remaining balance.
I was assured by multiple representatives that my device installment plan would transfer over without issue due to the merger. Based on this information, I moved forward with switching my service. However, I later received a large bill from US Cellular and was informed by another representative that transferring the installment plan was never possible and that I had been given incorrect information.
I was then offered only a partial reimbursement, which still leaves me responsible for a significant remaining balance that I specifically tried to avoid by asking these questions in advance. Since then, every time I contact customer service, I receive different information, creating confusion and making it extremely difficult to get a clear resolution.
This situation could have been avoided had accurate information been provided from the beginning. I made my decision to switch based on the representations made by T-Mobile representatives, and I feel misled. At this point, I regret moving to T-Mobile and am considering filing a complaint with the Federal Communications Commission if this matter is not resolved fairly. Families should not be placed in financial hardship due to inaccurate information provided by company representatives.
2026-05-28 01:14:37
0
Ashley :
do not cancel druski
2026-04-03 15:25:40
1
Bou.Bonjour :
Cancel druski we cancel T-Mobile
2026-04-04 10:25:28
0
Aries :
2026-04-04 08:21:39
0
Amandaplease06 :
Cancel Druski=Cancel T-MOBILE
2026-04-03 13:46:00
1
jamiejones6677 :
WE LOVE DRUSKI
2026-04-03 18:55:53
1
jlbsjlbsjlbs :
I'll help him draw.
2026-02-06 12:50:16
0
samantha🕷️🎱🖤♣️ :
T-Mobile I paid my phone off for y’all to unlock the carrier lock and you didn’t 😐
2026-02-04 22:05:25
1
Kim Jones kimmie :
@pm
2026-02-15 22:20:42
1
RadioKaos :
Shame on you T-Mobile! You cancel Druski , YOU WILL GET CANCELLED 😡
2026-04-03 14:12:40
1
Daria Morgendorffer :
THEY’RE CANCELLING DRUSKI FOR FREE SPEECH
2026-04-03 12:59:04
0
Caridad Torres :
😂😂😂
2026-03-07 20:39:38
1
BUDGET :
👋
2026-02-04 18:43:27
0
TrueTrue :
🫠
2026-02-05 09:03:04
0
polo :
🥰
2026-04-08 23:29:50
1
Patricia Tiller :
❤️❤️❤️❤️❤️❤️
2026-02-05 15:34:18
0
raymon rangel :
@😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅
2026-02-28 03:25:38
0
tommy :
tmobile sucks now, just stick with at&t or sprint. they handle everything sketchy. had upgrade my plan cause they dont carry my original plan anymore and then put me on the 55+ plan when they stopped carrying the plan they forced me onto without my permission and started requesting my id for verification randomly had them fix it only to start paying TRIPLE what I originally paying. Im paying my phone off and heading to at&t
2026-02-05 16:26:47
0
blue_tide5.3 :
T mobile is an absolute scam of a company
2026-02-10 01:14:18
1
𝓐𝓼𝓱𝓵𝓮𝔂 :
@dx
2026-02-06 15:13:28
1
Tanya :
So many customers would swap over to TMobile if the Sidekick came back!
2026-03-03 05:18:53
0
To see more videos from user @tmobile, please go to the Tikwm
homepage.