MechanicLink
Region: US
Monday 09 February 2026 20:23:09 GMT
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🥓Slartibrtfast🥓 :
we called it telephone.....
2026-02-09 20:28:50
85
Bunny :
Yep. Any time I tell a customer "we have to start with xxxx but it may not be the whole problem", all they hear is that "xxxx" is going to fix everything. I did a timing cover gasket on a 20 year old Jaguar that fixed the largest of his many oil leaks.... and he complained that it still leaked oil. Apparently that one gasket should have fixed the entire car. 😑
2026-02-28 11:26:18
0
Alljup :
All hell no, thats not happening because me the technician would of verify the condition of the engine first, before making any hypotheticals...
2026-02-10 06:20:26
0
Ahrin :
that's called "Telephone"...
2026-02-10 02:02:41
1
Chris_MF_Craig :
I’ve honestly been part of this exact interaction before 😅
2026-02-09 21:19:03
6
hellkat21 :
Mine was a 2000 Kia Sedona when I first was starting out. I had nightmares for weeks. 💀
2026-02-13 07:14:02
0
Equality Auto :
That's why every invoice explicitly says customer is aware that this may not fix the issue and that is merely a step and agrees to pay The completed work. of course service writers have to then upkeep that 🙃
2026-03-10 14:09:09
0
Single post life :
much of the time I'm not talking to the customer I'm talking to their wallet
2026-02-13 11:00:28
0
REDREPAIR :
“ the grapevine “ , the children always added $500-$1,000 before talking to DAD . 1/2 down . Honestly over 50 years in the industry, and still run into that problem even when everything was written out
2026-02-10 05:56:30
1
WrenchN88 :
“Omg I’m getting my dad” 🤣🤣🤣
2026-02-09 20:59:15
4
JustWingingIt :
Ah yes the inevitable “next one” 😂
2026-02-09 22:11:21
0
Joseph Caruso :
“There’s seawater in your ECM”😁😂
2026-02-14 11:59:49
4
BulldogAutomotive :
That’s a really good representation of how information is lost when it is conveyed, I have to remember that when I get secondhand information during a second opinion.
2026-02-10 00:46:06
6
Ben Ford :
This is why I don’t like when advisors change my narrative on the ticket to make it “ customer friendly “ there a reason I was as detailed as I was
2026-03-04 12:50:27
1
officialworstmechanic :
Ugh that's so annoying. Now that I'm a service writer I let the customer know up front all possibilities and give them the option. Recently had a customer pay for an engine instead of a bunch of work to "potentially" fix some problems. $20,000 later he's happy
2026-02-09 20:30:06
1
Louis Jackson927 :
SPOT ON! 😂😂
2026-02-09 20:31:07
1
DieselTeach83 :
Yeah, I will always try to talk to the person paying the bill to avoid this kind of issue. I'm not the bad guy and I want to get paid so if you ain't paying I don't need your opinion on the repairs.
2026-02-10 16:12:17
0
🇺🇸Patriot Auto Tech🇺🇸 :
What happened to 'Anything for my baby girl'??? 😂😂
2026-02-10 23:24:42
0
Erik Fontaine :
It’s telephone hahah
2026-02-13 06:45:54
0
Jay. :
So necessary!! Hit him with your purse!😂😂
2026-02-16 02:22:21
0
levis_lego :
best intro on tiktok
2026-02-11 02:44:26
0
caldowest :
And what if the mechanic just refuses to remove it before he’s been paid ?
2026-02-11 20:14:57
0
Sir.Gawain :
I know the game is telephone
2026-02-10 01:11:21
0
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