This is either Heimat or the equinox Santa Monica east location 😭
2026-02-18 00:07:08
136
Emilie :
It’s also VERY normal to sign up in person….get a tour, talk through plans, etc 😭😭😭
2026-02-17 18:19:16
9335
Isaac Rochell :
So incredibly curious what gym this is
2026-02-17 17:06:00
4547
Brooke Schofield :
This EXACT same thing happened to me. Like what do you MEAN I CANT SIGN UP HERE?! To sign up I had to send all my social media accounts lol so instead of signing up I ranted about it on my podcast lol
2026-02-17 15:50:03
8297
Kelsey | working mom+ firewife :
I think the owner of this gym would appreciate hearing about this😅😅 bring back training employees
2026-02-17 04:47:55
2603
user2991384999005 :
lol you should’ve asked if it was their first day
2026-02-17 00:29:23
4763
angelica :
I hate when employees act like you’re inconveniencing them? Like? Sorry?
2026-02-16 23:39:58
11915
MerMare :
Do not join because if it’s this hard to join how would you ever cancel? 😂
2026-02-16 23:09:32
6856
Maggie may :
PLSSS leave a bad review or tell the manager like that’s crazy
2026-02-17 00:41:11
963
hey_itsmeganc :
Definitely email corporate, that cannot be an actual business model.
2026-02-17 08:49:31
648
faye :
Ur valid I literally worked front desk at a gym and this is the whole point of the front desk position at most gyms 😭
2026-02-16 23:13:59
1872
sadie 🍯 :
Wait why were they being mean 😭😭😭
2026-02-16 23:02:41
1377
bseblgrl3 :
If it’s hard to enroll, imagine how hard it’ll be to cancel!
2026-02-17 04:48:14
671
claudiaarodz :
“so you don’t have a membership?” we’re toast
2026-02-16 23:10:09
1473
Ashley Peek :
Actually NEVER MIND !!!
2026-02-16 23:05:48
829
kenadee mcmullin 🪽 :
I think it’s also the lack of solutions for me. I get it if it’s “not apart of their job” but then offer to help you schedule, like why are they making you beg 😭
2026-02-17 00:04:58
928
lizzi :
bring back asking for a manager omg this is insane 😭
2026-02-17 00:07:06
658
elizabethsaidso :
I don’t think it’s Equinox - they’re wayyy too corporate for that. I work across the street from the sunset plaza location and went in to see about memberships. People are pretty friendly - but they’re also VERY motivated to sign you up.
2026-02-18 14:46:19
6
camille :
to have a bad experience at a gym while not even being a member yet says a lot about that gym😭
2026-02-17 03:41:47
838
Keelin Breedlove :
babe namedrop that’s insane lol
2026-02-17 16:48:03
378
Jacks :
No absolutely valid why were they acting like that???? but important side note.. this blue is soooo your color
2026-02-16 23:06:16
474
Kendall W. :
Girl I could not step back in there 🫠
2026-02-16 23:03:40
1176
Courtney Hellen :
That place would not see a cent of my money after that interaction that’s insaneeeeee
2026-02-18 02:19:38
82
Ashley Peek :
Walk in walk out reenactment 😭😭😭
2026-02-16 23:06:29
434
Erin Leigh :
Soooo weird. One version of an appropriate response could have been “oh, we’re so sorry, it’s our managers that enroll new members, & there’s no manager here right now. Why don’t I give you a guest past for today, & we’ll call the manager now.”
2026-02-18 12:12:38
205
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