@callmekeikei: Replying to @Doug Neudeck i’ll also add that when I’m having conversation conversations with people I do inquire if they know what something is or a process before I proceed because, again, I do not assume what somebody knows just because this is my occupation because for all I know they could’ve had the job previously or they are familiar with the words and the process.

✨Kei Kei✨
✨Kei Kei✨
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Thursday 19 February 2026 17:34:45 GMT
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gabbyluvxo01
G🧚‍♀️ :
Who told him that? 😭
2026-02-21 00:05:28
28
theoneredleaf
Carole Bastarache 🇨🇦 :
The problem with this as well is that in some industries, words have meaning, legally. Changing your wording can have consequences and change the meaning of what you're saying. That is why so many insurance adjusters hate certain terminology, like people using "full coverage" when there is no such thing, even if you have every option of coverage listed.
2026-02-19 18:17:36
37
vonettesmith07
Vonette Smith :
Completely agree with you! I hate when people assume I'm not gonna know what they're talking about if they use proper terms. I've worked in several different industries and have a good amount of intelligence. If I don't understand something you're saying, I'll definitely ask questions.
2026-02-19 18:15:51
14
melodysmom_
Chill ✨ :
People are just looking for a reason to argue. We’re all ADULTS.
2026-02-19 22:07:19
18
justchina09
🌹China🌹 :
who told him that???!!!!
2026-02-21 03:08:03
0
dont.go.quietly
don't go quietly :
youre right. end of story.
2026-02-19 20:18:22
5
paolarobles1212
Paola Robles :
This happens so much in IT support, it's very easy to be biased and think they don't know what IP is 🥺
2026-02-19 21:32:02
1
worldfullofrosesbeadaisy
🌼 :
🙌🏽🙌🏽👏🏽👏🏽
2026-02-19 17:48:03
0
minnie23051
Minnie :
🤏🏾🤏🏾🤏🏾🤏🏾
2026-02-19 21:40:58
0
its_lanae28
Lanae📖📚 :
And you said what you said.
2026-02-20 02:07:06
7
lonely.sol
lonely.sol :
When I worked in home health office and had to talk to clients I always talked to them using the language that the insurance says bc if they need to call the insurance they need to know what to ask for or look for. Unless they asked me hey what does that mean than I will explain
2026-02-20 10:02:24
3
traysee85
TraySee85 :
Chiming in only to share my scope. No shade, I promise! I work in Healthcare, (Corporate/Legal), and the enterprise guidance is to speak with members and draft correspondence to members at an 8th grade reading level. It's not set that way to assume that the members can't understand or are dumb, but rather as consideration to simplify an industry and it's practices that is well proven to often be difficult to navigate to understand. I do agree with another comment regarding not being able to change certain Legal terms. That's unavoidable.
2026-02-21 04:50:15
1
msk9900
mk :
changing your language and vocabulary for everyone is a wild ask.
2026-02-21 22:41:41
1
bookworm4589
Cap :
💯💯
2026-02-20 03:53:56
0
jj11474
jj11474 :
love a Kei Kei *who told you that" clap back
2026-03-15 09:24:10
0
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