BebaS
Region: US
Friday 06 March 2026 16:00:36 GMT
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Katrina :
Are you a patient or working for a provider? If you are a provider you need availity access
2026-03-20 02:54:03
17
Bailey Johnson :
I will tell you that if you use the correct member ID but not the correct DOB it will tell you that it can’t verify the member & that you must speak to a representative. And then it transfers you! My trick I’ve used for a hot minute now! Best one I know!
2026-03-06 19:36:46
74
kellinicole84 :
my hold time record is 4hr 13min.....I still have nightmares about it
2026-03-13 02:28:10
25
Mallory :
United healthcare is the worst out of all the insurance companies
2026-03-08 21:16:00
14
Neff :
Oh I feel this so much. Then they push Availity on us, like, you don’t think we tried that?! You think we want to call??
2026-03-06 18:07:40
24
JennG :
Let me guess BCBS IL or MI.. they are my daily battle
2026-05-02 22:48:30
6
Isa :
it pisses me off that I have to verify my patients info and my npi with the robot, then verify again with the representative. or I have to sit through the robot reading me out all the benefits when I just have one specific MF question
2026-04-22 00:40:22
8
FL_GURL :
They put us on hold for 2hrs or more 🤦🏻♀️I hate calling bcbs
2026-03-06 16:16:48
16
Sunshy🌼🌻 :
What has worked for me when calling BCBS insurance is not giving the automated system the DOB. When it ask for it I say idk and it transfers me
2026-03-28 21:07:15
5
✨✨✨✨❤️✨✨✨✨🇺🇸 :
Don’t pray for patience, it just brings more trials and tribulations. Press 0 until you get someone. 😩
2026-03-06 16:34:29
28
Mel :
And then when you do get a representative, they can’t help you they have to transfer you to the right team; then they transfer you and they hang up on you 😁 🙃
2026-04-09 18:39:06
5
Kelci 🩷✨ :
Yelling representative is so real lol
2026-03-10 15:37:06
34
Mamabear_1 :
good luck getting a human at anytime for any insurance. I battle this daily. they also use AI now to auto deny claims. It's soooo bad.
2026-03-22 16:09:03
7
S Y L V I A S - VIBES :
I freaking hate when that happens
2026-03-07 00:44:30
4
Rhonda :
I've seen myself on the phone with BCBS for almost 2 hrs
2026-03-27 02:23:03
1
💕Niya|WFH|BYGRACE✝️|💕 :
And they will hang up on you too 😅😅😅
2026-03-15 04:49:16
3
Just_Jess :
You have to pick eligibility and benefits first, then listen to the patients benefits, and then you will able to pick the option for a representative.
2026-04-19 19:04:53
6
🍂Yolie🍂 :
This is users error 😂😂😂. Just say medical benefits. Enter your id number . Then representative and boom you have an agent
2026-03-06 20:40:57
8
Beckybee352 :
BCBS Texas gotta be . I called the number off the back of the card .It did this to me kept telling me that the member ID was incorrect. I had to Google a different number and I finally got through.
2026-03-06 18:52:25
4
ItsMeStace :
I like how they say “if you were on availity, your question would have already been answered”. Why do you think I’m calling? BCBS plan benefits on availity are very unclear.
2026-04-03 16:26:22
2
Ari 🤍 :
These AI IVR is wild ! All we want to do is speak with agent or someone in the ROI department or medical staffing 😩
2026-03-06 23:09:16
4
Kealalani1 :
Thee worse ong
2026-03-29 22:14:43
0
it’s just Michelle✨ :
Oooo I just know that’s a Highmark BCBS plan 😂
2026-03-25 18:14:16
2
melaniedeboe4 :
try saying customer service
2026-03-06 19:13:26
3
leahanyae :
girl i would cry too
2026-03-06 19:33:00
2
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