@curtisagardner: If you want your car fixed right the first time, give your technician good information. 5 things that help technicians diagnose problems faster: 1. When the problem happens 2. How long it’s been happening 3. Any warning lights or messages 4. Any recent repairs or work done 5. Describe the symptom, not the diagnosis Clear information makes diagnostics faster and more accurate. #mechanic #autorepair #carproblems #mechanicsoftiktok
Wow you finally put up a video on something that I agree with
2026-03-15 19:08:18
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Melissa :
Love it!! Great job and respectful representation. I’ve been in service management 24 years and I teach everyone of my advisors the same things you just mentioned. And now I actually pay the technician to drive with the customer before they leave dealership to confirm the noise. Because not even kidding 50% time the customer can’t even duplicate the noise because it happens once every month
2026-04-08 02:31:47
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Homie Omie :
Duplicate the concern and never forget to test drive the car after repairs.
2026-03-15 19:15:42
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Joe :
and when the customer doesn't just offer that up, it's the advisor's job to ask for it.
2026-04-06 10:16:58
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benzandbrows :
Great advice!
2026-03-16 04:17:37
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