@thelushdiva: (When I say “third seat” I mean 3 total. 2 for me and 1 for my kid - not that I needed all 3 seats) #southwestairlines

Samyra :

They just playin in our face at this point.

shemadeucook :

The class action lawsuit gonna be real good.

QuitaBnStuff :

The rate at which they are trashing their business has to be studied!

Nelly :

If I buy tickets together, why are they not together?

Fullthrottlecurves :

If you’re sitting next to someone you know, and they’re fine with it, a second seat shouldn’t be needed. Shame on southwest!!!!!!

cathysyard :

What have we learned? Stop booking with Southwest.

STARRKIESHEA 💫 :

At this point they’re just pulling rules out their ass cause what !?

Simplysynthia :

It’s twice as much at the gate too

Just a girl :

MAKE THE SEATS BIGGER OMG

Brynn 🍉 :

Just making up new rules left and right. I would dispute the original charge if they won’t let you use it.

samthegemini :

Loophole: I would have just made 3 different flight reservations for the seats I wanted

🌸💕🌟 :

This is straight up DISCRIMINATION

Schauff 🍉 :

At this point they’re just making the rules up as they go along.

Shar :

A lawsuit is coming

msDonna :

its all a money grab. if it was about comfort, they'd make the seats bigger.

QueenVickyyyy :

I bey if you were booking 3 seats for 3 people they would take that credit NO PROBLEM Smh

nakababe :

I am not a Southwest girlie but hearing all these stories, they don't ever have to worry about me. I will stick with Delta 🤗

SupaDudaFly :

This is INSANE! They wanna be bankrupt SO bad! 🤦🏾‍♀️

tralala :

that credit rule is RIDICULOUS

g.g.allin :

Lizzie Liz :

my POV: I think the deal with the private equity firm included a clause they could not dismantle the company & sell it off. So instead they decided to ruin the experience so much it destroys the company. they can blame the customers because they tried to "improve" the company with the changes they made.

Patricia Phillips :

They just sending people to other airlines

Leah :

This adds to my refusal to fly Southwest.

Find Silas :

that's why i don't believe in 'credits' i need my money back

nicole_coconut 🥥 :

oh wow... the stories keep getting worse and worse 😫😫