I got your point right away. You just weren’t aware of the policy change. It was a simple situation.
2026-03-20 19:44:38
681
m7dkip300 :
I didn't know pup cups aren't free anymore. Good to know. And whip cream and paper cups are dirt cheap too. Sad
2026-03-20 19:02:41
551
RJ :
Starbucks is not losing money on the pup cups. They overcharge for everything
2026-03-21 02:16:25
32
carly :
Don’t know what video they watched but in no part of the story you said you expected anything 🙄 I swear people do to much 🤯
2026-03-20 18:48:56
96
Adria Jenkins-Fannin :
The commenter needs to learn the difference between cool whip and whipped cream. They are not the same.
2026-03-21 05:36:27
95
stephanie :
Her comment doesn’t make sense anyway because the pup cups are absolutely still free, they’re just now free with purchase. The rising costs of cool whip aren’t the reason for this change, it’s just to bring in more sales in general so…
2026-03-20 19:16:14
87
Sierra :
Ty for understanding, I’ve gotten cussed out as a barista because of this new policy
2026-03-20 20:29:25
176
taunyasanderford :
I honest-to-God did not know that they now make you pay for the pup cup, so thank you for making this video, so the next time I go out with my friend who has 2 dogs and we stop at Starbucks, we now know. I appreciate this information, and this is not sarcasm.
2026-03-20 19:18:00
17
Fabi :
I havent been to Starbucks in years. I wouldnt know about the policy change either.
2026-03-20 18:45:18
237
Rosie :
Florida the pup cups are still free
2026-03-20 18:49:57
19
Tonya Randles Hall :
Also Starbucks doesnt use cool whip.
2026-03-20 18:51:35
72
Tabs :
as someone who worked for starbucks- they dump whipped cream at the end of the day more time than not
2026-03-20 18:53:44
36
Jody Wagstaff :
Oh god. I just realized my comment sounded so assholish... I just personally don't go to businesses without adding something to my order because of my own social anxiety. LOL I'm sorry. I didn't mean to sound judgy
2026-03-20 19:34:58
9
tiktoobie :
Also, Starbucks wasn’t being generous by making pup cups free. Their marketing team probably did studies that said the benefits of additional sales outweighed the cost of the materials. It’s still a transaction people!
2026-04-13 22:43:58
5
Daniel Hrndz :
once I waited almost 2 hrs for an oil change and an inspection on my vehicle and was ready to pay but they didn't charge me and I still asked if they were sure I didn't mind paying at all but they insisted it was free for my wait time... I never expect anything for free!
2026-03-27 19:44:06
7
marsha :
I would totally understand if they decided to charge for a pup-cup, but that’s not what they did. They expected a purchase of one of their products to get the “free” pup-cup. I’m sure if given the choice to pay, say $1, you would have gotten one for your fur baby.
2026-03-20 21:49:43
34
Anna :
"comment isnt available" mmmhm
2026-03-23 13:25:57
8
Tee 🇳🇿🥰👅🍉 :
it's not that it's changed, it's that you didn't expect/weren't prepared for a change
2026-03-20 23:28:55
9
DeLisaC :
I would not have responded to stupid. Policies change everyday. Plus you didn't even have an attitude about. People do to much
2026-03-20 23:58:24
5
Stephanee Nail MacDo :
Fun fact, I recently found out Dairy Queen does free pup cups, and they’re just little small servings of vanilla ice cream. They’re kind of like kid sizes.
2026-03-20 23:14:18
9
Rian Simmons :
Say it LOUDER! People are crazy to ever think ANYTHING is free. I have this convo daily. I don’t grasp it. I did not know this policy changed, but doesn’t truly affect us, my Pup doesn’t handle car rides well. 😔 so I just do treats at home. But I do agree that it is something you didn’t expect it. 🤪
2026-03-20 18:52:32
9
kiara :
i didn’t know this and i go pretty regularly
2026-03-20 18:47:31
9
Sarah Brannon :
Starbucks gave our pup cup for free last week. I was surprised, maybe because we bought 2 drinks??? I'm with you though, is they charge me it's not a problem.
2026-03-20 19:00:49
10
Jay :
Wait so the pup cup has been free before this??? I always just assumed it was one buck or something
2026-03-21 01:48:39
19
Camden Rae🌻 :
I work at Starbucks. I always feel so bad when ppl js want a water or ice or pup cup and I can’t give it out
2026-03-20 19:42:34
8
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