queenofthemild
Region: US
Friday 27 March 2026 14:54:14 GMT
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Paul G :
I am a paralegal. I believe your options are to have them do a tear down at your cost. If it’s not covered take them to small claims court. It’s possible that CarMax might settle with you as they will likely need to retain counsel.
2026-03-28 01:33:24
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Boss_Man82 Ⓜ️ :
Do you have the service report from the first shop?
2026-03-27 20:28:21
10
MRob020 :
Yup that's pretty much all extended warranty companies now. They take your money, then say whatever they can to deny the repair. Same as the health insurance companies
2026-03-27 19:12:20
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Purecountry6969 :
you can cancel the warranty and get a prorated refund
2026-03-27 19:51:44
22
Lionel :
Call your bank.. get them involved.. that car is owned by the bank not you. They will get it fixed.. they want the money payments not the car.
2026-03-27 21:04:22
9
Dani🦄 :
I’ve had nothing but issues with the car my mom got me off CarMax’s lot
2026-03-27 20:29:23
11
bodeman1 :
It was overheating before you bought it (hence the reason for wholesale) do they moved it and sold it
2026-03-27 21:18:02
6
Ashton Shadoe :
Unfortunately, that's very common with most extended warranties. You have to read the fine print of what they actually cover. People are usually responsible for the tear down cost. They want to use salvaged parts over new/rebuilt. They do not pay full shop tate, so you're left holding the bag for the difference between their reimbursement and what the shop charges and many other things like that.
2026-03-27 21:51:25
10
Michael Smith :
I hope you get this figured out - who was the warranty company? Sadly, some are out there for profit only and only care about taking your money. There are good ones though!
2026-03-28 02:33:27
7
user8304024356791 :
Well, I will certainly never buy a car from Carmax
2026-03-31 03:34:42
12
windoverwoods🇺🇸 :
Contact a lawyer for the warranty company. If they first agreed that it was the head gasket, then it should have been replaced then. Also, contact Dealership association in your state. I am reading comments about it being a Volvo(our family has great luck with them over the last 20yrs), so I don’t agree. Did you get a Carfax on this Volvo? It may pay off to run one, if you didn’t at the sale. Perhaps it was noted on previous owner maintenance record. If so, then CarMax sold you a lemon and they would know it. Best wishes on getting it resolved.
2026-03-27 22:21:34
12
Big_Nose_Kate_3 :
This is just awful. I'm sorry this happened to you but thank you for sharing your story
2026-03-28 02:39:21
8
Klee13 :
You couldn’t pay me to buy a car from Carmax.
2026-03-28 01:48:35
13
Rainey-27 :
Sounds like you’re down to two choices dump the car or get it fixed yourself. It sucks either way.
2026-03-27 21:31:38
7
Pepé Le Pew :
Extended warranties are a ripoff. Volvos are good cars. Carmax sold you a car with problems and hoped you just deal with it with that BS warranty. I would never get a car from them. It sucks. Sorry you are dealing with that tho
2026-03-29 08:03:47
14
thatsaturnchic2400 :
When you open an engine, you can’t tell why a head gasket leaked, it’s an age related part. @thDon’t buy extended warranties, period. Those 3rd party warranties are never worth it.
2026-03-27 19:25:40
14
bodeman1 :
Volvo is the first problem
2026-03-27 21:13:45
41
rickflarell :
This is why I don’t get the extended warranty, they weasel their way out every time. I love the cracked head gasket statement.. lol
2026-03-27 20:29:24
6
Mikey Mac :
OMG facts. 2019 cherokee information panel. went out 3 days after purchase. dealer item, $3,000 and national back order. 7 months later still waiting on part availability. everything runs off the info panel. I do feel your frustration 🫤
2026-03-27 21:03:10
6
🧛♀️ :
Pre purchase inspections are always a good idea before buying any pre-owned vehicle!
2026-03-29 20:16:13
5
bodeman1 :
all of CarMax and carvanna cars are wholesale cars that are just moved around the country until they sell ,they are wholesale cars because they were too much of a problem for the first dealer that had them as a trade to deal with so they wholesaled it
2026-03-27 21:15:32
5
Nsch3_ :
Hope you like litigations carmax
2026-03-27 17:35:04
7
00alleyy :
Bought my car a month ago and it popped up with the maintanance needed a week into owning it, come to find out theres TONS of problems with my car and right now its been sitting in the workshop for two weeks untouched because carmax is taking forever to respond to the warranty verification things
2026-06-20 00:43:42
0
F P :
You need to call a lawyer for a lemon car
2026-04-13 13:20:21
3
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