HELP ME.
I have been trying to get on to a customer service representative to get a refund for a flight that I did not take. The app refused to let me cancel or rebook. I visited the counters in Trinidad and Houston but no agent assisted me. I was given a card to call. I have been calling, sending emails, posting on social media platforms for 3 months but no help is being provided. Chatbots have me on hold for hours before hanging up on me.
CAN SOMEONE PLEASE CONTACT ME AND HELP ME.
THIS IS RIDICULOUS
2026-08-18 14:12:47
0
RMTArnoldMagno :
2026-05-02 03:05:58
5
Shaista :
Probably would never make it regardless, so this ad is not helpful
2026-06-21 20:34:55
0
Turn2dust :
Garbage service, I will never fly with Air Canada.
2026-05-06 23:11:20
7
|~💘~|xheppy.!! |~🐾~| :
yo air canada, to the pilots, how is it like to be a pilot?
2026-07-23 14:08:09
0
Emil Eriksen :
Hello Air Canada👋 where should I go on holiday?🇨🇦✈️
2026-04-03 21:50:15
4
Bloodstrike dom3 :
pls name aircraft for edit pls
2026-04-07 12:00:53
2
☆彡彡 ᴠᴀᴠᴀ ミミ☆ (ᴛᴏᴀᴅ’s #1 ғᴀɴ) :
Do you have a route to egypt???
2026-04-02 21:14:25
2
Allison Silva :
follow me please
2026-05-27 00:39:13
1
Roney_Air :
I fly with you guys thier this summer can I get a hi back ?
2026-04-05 01:23:48
1
Kike Roca :
Have a credit to use. Been trying use it online for the past week and a half. Unable to use due to apparently only available on the phone. Tried calling and wait times over 3 hours (weather conditions is the reason apparently). After a couple days I finally Recieved a callback after 4-5 hours after my call (the message said 2 hours). Call was after midnight. Was talking to the agent and was told that I could use the credit. When he kept looking seems like the credit expired 2 days ago. Now they say I have to petition customer management to see if I can use my money.
I asked for a refund for the ticket, they said no. I tried using online, there's no option. You call to use it they don't answer. Return call after 4 hours and over midnight (seems fishy to see if you miss the call). Simply steal your money and don't give you options to use the credit adequately. Why should a credit expire first of all? It's like the bank saying oh you didn't call us in a year, we assumed you don't your money so we took it.
I asked to log a complaint, it was mentioned they don't take complaints directly.
Simly disgusting customer service. I wish I had gone online to view all this reviews.
2026-04-01 05:41:36
20
Limitless Self-Improvement :
My bags are missing, and no one is answering any calls or emails. I need help
2026-04-23 01:08:38
8
IRMAG76 :
WORST AIRLINE EVER!!!!!
2026-04-22 21:16:13
7
IRMAG76 :
WORST AIRLINE EVER! 👎🏼
2026-08-24 18:35:17
0
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