@aozorajapaneseonline: In Japan, when staff don’t know a customer's name, they address them as "Okyaku-san" or "Okyaku-sama". 客(きゃく:Kyaku) = Customer お客さん(O-kyaku-san) = Polite (Standard) お客様 (O-kyaku-sama) = Very Polite (Formal) How to say “Customer” in Japan 🇯🇵 • Kyaku = Customer • O-kyaku-san = Polite (Standard) • O-kyaku-sama = Very Polite (Formal) #nihongo #japanese #日本語