Diamond Reserve. I get nothing! Nothing offered and nothing if asked. 113 nights, over $20k spent and NOTHING!
2026-04-01 21:30:48
57
Seth Killian :
Diamond and the only thing I’ve ever gotten is a free bottle of water
2026-04-04 09:02:14
6
Bryan Meisel :
Diamond. I’m almost never upgraded at hotels but they’ll try to sell me one 🙄
2026-04-01 16:36:43
55
tabularasa444 :
Hilton is canceled anyway
2026-04-08 23:13:58
21
Morphyne :
I WAS a diamond member for years. absolute shit status. nothing for it and do not miss it
2026-04-02 23:58:13
7
Damian R :
highest i ever reached was gold..id occasionally get a free water bottle and got a 15 dollars credit to their cafe shop at least 4 separate occasions out of the +120 nights that I built up in a 2 year span after I gave up on Hilton
2026-04-10 09:20:35
5
brianshafton :
Just had the worst experience at Hilton and I may not ever return.
2026-04-02 01:05:36
5
NickyD :
Diamond here… Hilton slipping… across the board. Properties…Food… etc…
2026-04-01 22:59:11
92
Robert Willard :
Where my Hyatt people at?
2026-04-02 13:40:38
9
Meeeeeeeeee :
Hilton points are garbage.
2026-04-05 15:37:43
8
chief_lightyear :
Biggest down side is no more rollover nights. I’ll spend 65-75 nights a year but won’t hit $18k in spend. All those extra nights go to waste now.
2026-04-02 18:21:29
5
Tom Schwarz :
Diamond here -- oh boy, I get two bottles of water, sometimes.
2026-04-09 09:35:21
6
The Clark :
Btw they NEVER check if your diamond, so just park in the diamond parking spot.
2026-04-03 19:25:17
19
Moira McGrain :
Hilton won’t count all nights for extra rooms booked on same dates. Cheapskates.
2026-09-16 00:47:01
0
Brett :
I’m Marriott ambassador and Hilton diamond, Marriott upgrades and customer service is way better. Will continue ambassador
2026-04-01 22:02:29
19
soleprophet :
Points have been so devalued over the last few years.
2026-04-01 05:23:08
17
Big Chick :
I’d rather sleep on a park bench…
2026-04-08 23:14:49
9
Forrest MacDougall :
I just got a free upgrade for the Hilton in Rio de jenero... I just had to ask after booking. I find that my diamond status gets me free international upgrades, but rarely within the USA. I could be staying at a half empty hotel, and I still won't be offered an upgrade, sooooo annoying.
2026-04-01 17:23:51
7
recon300088 :
Hilton SUCKS!!!
2026-04-07 02:18:35
5
ChelationUSA :
Been Diamond for YEARS. Don’t really get the benefit of Reserve (i almost NEVER need to check out that late). Just a way to knock down my status. NO. NOT HAPPY. ACTUALLY PRETTY PISSED!!!
2026-04-01 17:39:56
17
🕊️ :
Diamond - I also do not get upgraded. Most Florida hotels just offer snack and water. If you get the food credit - you end up getting taxed - which really puts you over. Also, check in the bathrooms. Every bathroom has mold - especially under all the soap dish. Hilton needs to do better. We travel a ton and we have just had dirty floors, dirty bathrooms and the perks are worth it.
2026-04-02 23:16:58
9
Ximena.KbhPi :
😁 1594
2026-04-06 19:11:38
4
kynetherea :
great
2026-04-06 21:14:27
4
To see more videos from user @thepointsguy, please go to the Tikwm
homepage.