@missclairebenjamin: Handling delivering a bad end of year performance review Delivering a bad end of year performance review is rarely an easy thing to do as a manager especially when you know the person is likely to push back and avoid taking any responsibility. One of the traps many managers fall into is shouldering far too much of the responsibility. This can lead to feelings of resentment and frustration which can come out in defensive reactions like we see in the first part of this video. It’s important to try and avoid being defensive as this will keep you trapped in an unproductive dynamic. Instead create shared responsibility and ownership in the conversation. Even when they push back ask questions to encourage self-reflection and ownership. 💬 What most stood out for you when you watched this interaction play out? Share in the comments. 📌 Please remember the advice offered in this video is general and won’t suit every situation. Always use your judgement based on your context. ➕ Follow for more strategies on navigating tricky dynamics at work #worktips #leadershipdevelopment #difficultconversations #managingpeople #assertivecommunication

Claire | Work people tips

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Wednesday 08 April 2026 17:55:22 GMT