BARRIZZ :
Good morning sir,
Please, I need your help with an issue concerning this distrokid
I initially paid for the first plan because I wanted to release my single. However, I was informed that with that plan, I cannot set a specific release date for my song. I was then advised to upgrade to the next plan to be able to choose a preferred release date.
After paying for the first plan, the payment was successfully debited from my Access Bank account. I then proceeded to upgrade, and I was debited again for the upgrade. Unfortunately, up till now, my account has not been upgraded, and I have not received any refund.
I tried reaching out to their support, and they directed me to email them. It has been over one or two months now, and the issue is still unresolved.
At this point, I’m really confused about what to do, especially since I have a single I intend to release.
I would really appreciate your guidance on this.
Thank you sir.
2026-04-23 10:07:43