Hallie Odellie
Region: US
Friday 10 April 2026 14:59:03 GMT
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Hallie Odellie :
Guys it was at a Bojangles!
2026-04-10 21:29:02
227
Chris Garbutt 🐢 🏝 🇨🇦 :
Oh don't get me started on the online AI agents that won't let you speak to a real person
2026-04-10 20:29:02
143
Foxsaint :
"I would like 10,000 water cups please"
2026-04-11 00:15:12
44
George-Michael Cotarelo :
Why not say the company name?
2026-04-10 17:58:48
61
Rich :
irony: the executive don't care about your experience, they care about profits. If they make more profits, they get more stick options. If they run the business into the ground and get fired, they get a golden parachute. The system is completely broken.
2026-04-11 02:58:54
30
Ramesh :
I agree with you too. Please consider writing the company a letter too.
2026-04-10 15:33:54
44
Santiago Villegas :
nothing is cutting edge anymore, It's just cutting corners
2026-04-30 19:45:24
1
Dogs of Mischief :
I just asked for 10,000 Cokes or something and then it gets me a person immediately. 🥰
2026-04-15 20:15:17
3
Coffee Dragon 🧿 :
taco bell had ai answer the squawk box the last time I went and it helped me decide not to return. I think Wendy's may have done this the last time I went but I stopped going when they decided to raise their prices during lunch and dinner rushes. none of the food is worth the price And the unpleasant experience anymore anyways 😭
2026-04-10 20:07:19
8
Matthew :
I had this exact same experience with a local Wendy’s the other day! The staff must have been able to hear me because they apologized to me because the machine was not able to answer my questions. 😅
2026-04-11 03:25:36
3
OddballArts_LLC :
I really hate that fast food is attempting to replace workers with an AI bot. because those jobs matter to the people that have them, and they matter to me because they are HUMANS!
2026-04-11 13:24:55
9
Fountain :
Rally's did this and it was unexpected and not great either, then a person still had to be there to take my payment and get my drinks which seems like it defeats the purpose of the automated system. idk if they are still using it because I haven't gone back
2026-04-10 22:06:24
3
michaelscoolscreenname :
"what problem is AI trying to solve?" - having to pay wages at all
2026-04-13 22:30:09
1
Ceetar :
it's because they don't care. people up top make deals get money, etc. no one bothers to implement anything correctly. I don't want to shout through a crappy speaker at a person doing seven other things either.
2026-04-10 19:39:00
12
Claire | UptownSunshine :
Write the company an email about it! Red Lobster made changes based on guest feedback. If enough people say something the company might listen
2026-04-10 18:09:44
10
thatguy53925 :
and thank you for saying it cuz it's so true
2026-04-11 14:01:27
1
Juan :
I wish there were more towns that didn’t allow corporations and everything is local or family owned
2026-04-10 19:16:11
4
Tab :
Panda Express?
2026-04-10 22:24:46
0
Daisha Brombach | ACEO & Yarn :
Freaking agree
2026-04-10 17:40:35
2
Katie P :
The extra hilarious thing is, the robot gets things wrong pretty often and I've had an actual worker cut in to fix and finish the order! The robot needs to be babysat! It doesn't help anything! I always ask for a person
2026-04-13 03:53:09
1
Mark :
Nothing seeks to improve the customer experience, it only focuses on cost cutting and charging more
2026-04-13 17:51:55
1
Fostering :
Thank you for sharing about your experience, but you needed to say the company name in the video. We agree with you, and want to also not go to that business for the same reason. Not everyone reads comments, and comments can be difficult to navigate.
2026-04-10 20:06:08
2
Alex Smith :
what company?
2026-04-10 16:31:21
2
Terry Bain :
Ok I want to know the company. We all do.
2026-04-11 00:39:41
1
wretchedbrain :
Well said!! Starbucks should take heed, the mobile ordering system is garbage and the customers are NOT happy!
2026-04-12 16:39:57
1
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