@thesailyscent: @Mercari this is unacceptable! @Luckyscent @Indult Paris I need to be compensated for the product that was lost in transit! #mercariseller #mercari #customerserviceproblems #mercari
Mercari is the absolute worst!!!!! I want to stop using them but have no idea what other app to use! They don’t care about any of the sellers
2026-04-23 22:25:35
8
Lorax3551 :
Decanted!! This is why I don’t trust selling anymore unfortunately. Hope this gets resolved for you
2026-04-25 00:15:18
1
White Rabbit 🐰 :
Was the leaked perfume in the box or did they decant it
2026-04-28 00:44:24
2
Chiamaka {FRAGRANCE + BEAUTY} :
Mercari sucks
2026-04-24 03:52:26
2
Crystal :
Oh she definitely decanted it. Ugh so sorry this happened to you.
2026-04-25 01:00:55
1
Headkace Aves :
Reach out to the mail carrier and file a claim
2026-05-06 21:49:44
0
Frag Hag :
is the return package not insured? I put in a claim with the postal service
2026-04-24 18:05:37
1
WinterWillow :
Well, I’m back to say I had a case opened on me today, saying my fragrance was completely crushed in transit. I double box and bubble wrap my items, the bottle looks intentionally pried open. So let’s see what Mercari says 😫
2026-04-25 21:22:46
0
The Real Mrs. Thomas :
Mercari screwed me over Inna similar way. However, the issue was the seller. I should have checked her rating prior to sending an offer.
2026-04-25 22:49:30
1
user448844034791 :
I got kicked off Mercari for pushing my point too hard. I’ve tried to appeal but it’s impossible. I called for months and couldn’t get through. I guess I should be glad I’m saving money not buying perfume there.
2026-05-04 05:04:46
0
lavenderluxeperfume | Katie :
I agreee !!! They need more protections for sellers !
2026-04-24 00:49:24
4
WanderingGirl :
Was that much liquid in the package when it came back to you or did they decant it and then set it up to make it look like it leaked?
2026-04-25 21:12:02
1
DOM :
Woooow that’s so shitty on Mercaris part
2026-04-23 23:58:26
1
Tonisha | Perfumes💕 :
Omg this is crazy. Then you gave them all of the proof!! 😩 Mercari should’ve helped!! Now it makes me nervous to keep using mercari
2026-04-23 21:15:28
4
annriz74 :
I had something very similar happen with Mercari and they didn’t so shit to help me either
2026-04-23 23:07:35
1
betty_spaghettiiii :
Mercari always sides with buyers. I’ve been burned by sellers and buyers on Mercari. They take huge fees from sellers and buyers alike that in a situation like yours they can reimburse both parties.
2026-04-24 15:35:51
1
BrideOfChucky1234 :
this is why i won’t sell online like this these platforms don’t protect you from scammers
2026-04-24 16:50:58
1
White Rabbit 🐰 :
I buy fragrance on Mercari a lot, I’m going to look u up bc I’m a trusted buyer and I trust u as a seller!!!
2026-04-28 00:46:17
0
👋🏽 :
Can you file a claim with the shipper for damaged goods?
2026-04-28 01:31:12
0
_tayduran :
Wow!!!!
2026-06-23 12:35:51
0
Perfume Therapy :
Mercari sucks! Sorry it happened to you 🥺
2026-04-25 14:12:33
0
Jakejames Lugo :
Sounds very annoying
2026-05-17 17:42:37
0
Emvee03 :
She probably swapped out the bottle! why would it even leak?
2026-04-24 04:01:13
0
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