@shahustle: #uhaul #customer #courtesy #why to the backstory I rented a truck on 425. I returned the truck the same day now this gentleman in the video charge me additional two days and he doesn’t want to give me my refund on a mistaken error that him as an employee and U-@uhaul Haul has made

Wild :

I only watched 2 seconds of the video and I’m skipping and just going to assume I’m on UHauls side.

leannabroom :

She's wrong. They go over the off hours drop off instructions in detail.

wacca86 :

Yeah U-Haul is a direct drop with check ins. It’s simple and on the pamphlet. I deal with them all the time because it’s so easy.

ScarsOfTheCataclysm :

Read the pamphlet? 🤷🏻‍♀️

Andy :

hes not wrong. I just rented last week and they thoroughly go over checking in procedure online. and told me 3 times I'd be charged additional day if I dont check it in online.

Joseph :

Give him a raise

David Bartels :

Listening is a skill and will save you money

user1453997732602 :

Why is U-Haul in trouble for her not doing her responsibility

Rolando Cardoza :

He handled it like a professional and gentleman.

Flagg :

you literally signed a document saying you understood and agree

Rosa Dayu Garcia :

So YOU were wrong?

Marie White :

Love him 😂

Cynthia Chavarria :

He is 100 percent correct! It is her responsibility to check it in after hours via website or call!!

Ohthatmattyb :

Literally in the rental agreement

Tracie $tg7778 :

She is wrong.

maryjame285 :

reading the pamphlet helps

supernaut1 :

shes wrong....period

Z :

I’m with the uhaul guy. I use to work for uhual. We tell you how to return the truck. It’s part of your contract. And ours. lol

Italiano :

chrisd191984 :

Sorry but it’s not his fault

bjg :

He may be correct but his tone is very unprofessional.

Moonraker :

I’ve rented trucks 3 times. It was an easy process and very clear. She is wrong.

Betterudontknow :

You are wrong.

GWAPITO :

Wait you didn’t check it in on your phone? It says it in the pamphlet

Laura B :

People NEVER listen.