@mychibicharms: I just got my first chargeback as a small business owner… and the customer filed it as FRAUD after the package was marked delivered. Thankfully, Shopify and PayPal had a full paper trail already built in: ✔️ LOW risk fraud analysis ✔️ Verified PayPal account ✔️ Seller Protection eligibility ✔️ Matching billing + shipping ✔️ USPS delivery confirmation ✔️ Full customer activity timeline If you sell online, you NEED to know what evidence to save before this happens to you. Save this video so you’re prepared if you ever get hit with a dispute. #beadtok #crafttok #crafter #beadhaul #crafty

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Chibi Charms | Craft Smarter

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Region: US

Friday 08 May 2026 17:00:06 GMT

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Sparkles Cups & Decals :

What about when you have local delivery? How do you document that?

BossLadyCreations’s :

This is why I get scared to sell online

DeOneyOken Shop :

Thank you for sharing this information ,it’s very helpful for us 🥰

sault and co living :

who need help in getting started with dropshipping Dm me for tips?

DOUGS CREATIONS🇬🇹 :

I love this! It’s happened to me and I stand by Shopify 1000%, they also serve as your legal team, follow the process and keep all the information.

GirlyPop Scoops 🍒 :

This just happened to me! Thankfully Shopify was like not today lady, I got the fraudulent chargeback alert. I added that person to the block orders list so fast!

fairylovedesigns :

You forgot to mention that Shopify has a free app for the fraudulent purchases that gets flagged and blocked

Virgolicious Creations LLC :

Yes this is why I love Shopify

Junk Cases & Charms TJ Blings :

Ooo so glad my algorithm found you! I deleted PayPal as an option on my site because they tend to favor the buyer! Now I have to research this, instant follow ! Thanks for sharing!

Rosaura :

That’s been happening a lot to people with small businesses lately it’s unbelievable. Glad your a smart cookie 😂 thanks for this input its definitely 💯 worth knowing this.

Chibi Charms | Craft Smarter :

Part 2 is posted!!! The update is a must hear 🥰

🌼KraftyDaiz🌼 :

I love your knowledge, advise and message you send to all the crafters. Thank you!🙏

BossLadyCreations’s :

I need to know how to set up a Shopify account

scoopsfuloflove❌ :

Thank you, there are so many scammers and dishonest people

Cherie :

❤️❤️❤️

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