@myodpodcast: Many business owners blame employees. “They are rude.” “They are lazy.” “They don’t care.” But who trained them? Who supervises them? Who sets the standard? Employees reflect the culture of the company. If service is poor, leadership must ask serious questions. A strong customer service culture starts from the top. Your employees are the public face of your management. Is poor service an employee problem or leadership problem?

MYOD Podcast
MYOD Podcast
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Friday 15 May 2026 10:30:27 GMT
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