In our account as long you did nothing wrong and cx gave you a dsat, it can be disputed and mapupunta sa prev agent yung dsat.
2026-05-16 23:58:21
609
ᴛʀɪsᴛ☆ɴ :
during our training, ang sabi sa amin is if the call was transferred tapos may DSAT, hindi daw yung second agent ang makakatanggap non, yung daw'ng first agent na naunang nakausap ni customer. how true po?
2026-05-16 11:21:33
318
mic☽̶☾o :
me yung mali mali na agent
2026-05-16 10:06:31
203
Aaron :
what happens if you constantly receive DSAT from customers?
2026-05-16 14:14:33
31
Blair burog :
let me guess telco?? HAHHAHAHAH
2026-05-16 14:52:02
26
Yukii ⚡️ :
maganda ba dyan sa emapta ate?
2026-05-16 10:25:04
1
thisaint.yu :
advance si previous agent tih
2026-05-16 03:16:17
35
Mark Gabriel Falcon :
hahahahha Telco, retail be like. 😂😂😂
2026-05-23 01:51:39
2
Meags :
KAGIGIL! Tas yung notes 3-4 lines lang tas 2hrs sa call
2026-05-16 18:02:28
21
❀ :
Hiring po kayo mam?
2026-05-16 21:12:48
2
Hah!yato! :
Naku yan ang hirap pag hindi nagffollow sa policy yung previous agent. sa case ko mas gugustuhin ko nang magalit si customer sakin dahil sinet ko na proper expectations sakanila kesa yung oo tayo nang oo in the end walei din pla. Tapos dsat na rin namn so, what the heck. QA will not take it against you naman eh☕️.
2026-05-16 13:24:25
9
Victor Mayo :
Hiring ba kayo😂😂
2026-05-18 04:14:44
1
negrooooooo :
nagbabasa yung mahilig mag delay reso
2026-05-21 10:07:40
1
monroe :
telco 'yan, may mga tangang AGENT na mag-offer ng credit or free device kapag di kaya magbigay ng resolution para lang sa RR tapos kapag nag callback parang kang papakuin sa krus dahil ikaw sasalo sa lahat ng complaint 💔
2026-05-18 00:48:43
0
🍒Grldn🍒 :
Yung call ko kanina maa huhu sabi nung last rep may libre daw syang laptop and selpon eh hindi ngani possible sa service na meron si cx 😭😭😭
2026-05-20 21:50:11
1
syyydd :
tapos puro cold transfer pa kapag hindi na kaya iresolve ni previous rep.
-verizon
2026-05-16 08:55:55
14
Haruka :
ate nandito ka na naman sa fyp koooii 😭😭
2026-05-16 17:27:14
1
Damian-sama :
new hire moments, di mo alam mas malala mag false promise mga coach/tl
2026-05-17 00:01:30
11
Mimi :
Ako na nagsasabi na “i hope it won’t take it agaisnt me”. Ayun nakakatulong naman kahit papano hahaha
2026-05-18 10:27:08
3
Alexandra Oliver :
hahaha thank you for reminding me na eto yung reason first dsat ko kanina🤧🤧
2026-05-16 23:37:02
1
Enchanted Talisman :
An account that doesn't base on DSAT and CSAT, you just need to handle your AHT and LCR.
2026-05-31 17:13:12
1
nico :
relate so much, hello sa inyo IQOR!!
2026-05-26 01:18:30
1
Jjjjj :
Baka saken yan tii hahah. Sabi ko kase may $10 discount pa siya, e included na pala don sa estimated monthly payment. Hahahahah
2026-05-17 12:08:24
2
ghnnuu :
If sprinklr yung dialer, if transferred yung call, pagsasaluhan ng dalawang agent yung dsat huhu
2026-05-16 17:09:27
1
KC 𐙚 :
hays HAHAHAHA
2026-05-16 04:19:15
2
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