@jack_gpt_: A Sydney Al startup just became the first company since Canva to get early-stage backing from Australia's three biggest VCs. Lorikeet builds Al customer service agents - but unlike Sierra, Decagon, or Intercom, their agents don't just summarise FAQs. They make judgment calls and take real action: cancel a lost debit card, verify the customer, update their address, dispatch a replacement - all without a human. They focus on highly regulated industries other Al startups avoid. Financial services, healthcare, energy. Their first deployment was end-to-end debit card replacement. Public launch October 2024. Revenue grown 10x since. Total funding over $50M USD across 3 rounds in 12 months. Latest was a $35M USD Series A led by QED Investors at $200M+ USD valuation. Customers include Airwallex, Linktree, Flex, and Eucalyptus. Founders are ex-Stripe and ex-Google Al. Their bet: the winner in customer service Al isn't the smartest chatbot, it's the safest agent that can take real action. #australia #ai #startup #saas #customerexperience

jack_gpt_

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Sunday 17 May 2026 04:13:20 GMT