@myodpodcast: Business is not only selling. It is serving. Customers can feel bad energy. They can feel irritation. They can feel when they are unwanted. And once a customer feels like a burden, they may never return. A smile does not mean being fake. It means being warm, approachable, and professional. Some businesses lose customers not because of price… But because of attitude. People remember how you treated them. Is attitude more important than product quality?