When I was working in both MTN Nigeria and Airtel Nigeria as a customer care representative. If we don't introduce ourselves and the organization we're calling from, our quality assurance team would flagged the call as a "fatal call". That's a big penalty. So, it all depends on the organization. This is how we begin the call “My name is Cyril, and I am calling you from Airtel Nigeria. May I know if I'm speaking with Mr. Sales Guru?”.... This will get the receiver's attention. First, he understands he's not listening to a bot when you gave him your name. Second, he understands you're calling from a reputable organization when you mentioned where you're calling from. Third, he understands your call is specific to him when you mentioned his name. All these in 5 seconds
2026-06-24 14:09:41
17
Commentator 007 :
You don't introduce yourself, I will drop the call.
2026-06-24 13:26:57
5
Awesomeness :
upon the shouting you know still talk am.
2026-06-24 19:27:33
4
Don Chilo :
Why are you shouting? You even ended up saying nothing
2026-06-22 17:40:55
7
Voltrise Solar :
The sales guru for a reason✅
2026-06-22 04:27:40
5
chisom_6 :
What should replace it instead?
2026-06-24 14:06:23
1
RF DEVELOPERS Skyriseapartment :
introduction is aturn off most times for clients
2026-06-24 08:35:52
1
EUGENE ROONEY ⚽️ :
What’s cold call?
2026-06-22 00:04:10
1
Mr Adventure Media :
you could have did the example
2026-06-23 18:01:54
3
Otabor osazee isaac :
Is there a part 2 because you’ve not said anything here yet?
2026-06-23 22:31:09
3
Invest With AmaraChrista :
The Sales Guru for a reason🫡🫡🫡
2026-05-23 11:50:24
2
Chima :
Proper call flow always starts with introducing the company your calling from and your name before stating your business
2026-06-24 16:30:33
0
LION HOMES AND PROPERTIES LTD :
Very true.
2026-05-18 12:12:49
1
Teamjoy101 :
True
2026-05-18 09:02:57
1
Mr_Chibuzor :
I have a lot to learn
2026-06-16 19:15:30
2
Master Bajis :
wise
2026-06-22 21:51:36
0
REAL DAVI :
Sharp Update
2026-06-24 16:03:09
0
Sirking :
exactly Sir,
please Sir how can i reach you?
2026-05-19 07:04:48
0
Vique dynasty :
So you have to go against the company script? 😏
2026-06-24 21:57:08
0
Paul Okpara :
These people and their business
2026-06-24 09:03:27
2
Chibuikem John :
Make it always about them at least 80%.
The should feel understood.
very insightful sir
2026-06-23 23:25:58
1
MEALODII :
call someone for example 😏
2026-06-23 23:53:50
1
jita proud salafiy :
🥰🥰🥰
2026-05-18 07:41:57
1
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