needalivinlife
Region: US
Wednesday 20 May 2026 04:02:35 GMT
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liybaco3_ :
met u guys in dc 🥹
2026-05-20 04:43:08
1763
Sandra (Ellis-Desebel) Berens :
What he should have said, & it’s simple customer service: “I’m sorry, but I don’t see your names in the comments section on my end. Let me see what I can do to help resolve this. May I have your reservation number?” Sounds like he needs more training & better customer service.
2026-05-21 05:39:18
158
Shirleymokoena💋 :
I saw that filter 😏
2026-05-20 10:31:16
65
Sharon🦋 :
Oh Needa wanted to be a good person on the wrong day
2026-05-20 08:32:09
335
Freckles :
Ok. As a hotel general manager, I would recommend calling the hotel directly anytime there are special comments or requests attached to a reservation. Reservations may only include notes like this 2 out of 20 times. Legally, the rude gentleman may have been correct, but the way he handled the situation could have been much more professional and courteous. A little kindness and communication go a long way in hospitality. I tell my staff all the time, “Anything can be fixed, except rudeness.”
2026-05-20 18:07:24
45
Winnie the Pooh :
is it this guy?
2026-05-20 19:26:46
29
abs :
I also had an awful experience at the Hyatt!!! Agreeeeed. Awful workers
2026-05-20 05:10:32
61
Chelle :
Manager please now. 💯 you both was treated so bad. Leave a review and call a supervisor at corporate.
2026-05-20 05:15:50
119
🤍sincerelyme🤍 :
If you can leave reviews make sure it’s 2 stars makes them harder to delete that kind of service should not be acceptable
2026-05-20 08:02:38
103
KDBC :
Annnnnd that’s a place I won’t be staying. Glad you called him out. Just terrible and hopefully that is not normal behaviour.
2026-05-20 04:35:20
20
Weaver :
Id scream if i saw yall! Im a huge fan!!!! Moona especially!!!!!!
2026-06-11 05:00:07
0
Ashley :
A HILTON WOULD NEVER. that’s sooo bad! Ughhh I’m so sorry!
2026-05-20 16:31:03
18
Hauhwiuu by a ni Ian :
I would have lost my shit 😂
2026-05-20 14:50:26
6
Leean Naidu :
needa is my favourite sister, she's so beautiful and sweet so calm,I always want her to win all the challenges 🤗
2026-05-20 17:06:34
28
Konnie Ann :
not my mooooonnnnaaa!!! oh hell nahhhhh
2026-05-22 03:22:54
8
🦋PeachTea🦋 :
I would of asked for a refund and go somewhere else
2026-05-20 12:57:14
10
P :
Why the aggressive? So not cool especially in customer service they should be making sure you guys are in their care and satisfied
2026-05-20 07:15:33
27
user: Ntoki Mababe30495349925 :
I love Needa so much 🥰🥰🥰my favourite sister
2026-05-20 13:20:59
29
Tuly Lawana :
We love you in SA🇿🇦
2026-05-20 19:20:04
6
EMPATH :
I love Hyatt but I have experienced a lot of bad customer service every time we stay with them.
2026-05-20 19:19:12
5
MissyA :
I would contact the management of the hotel company and raise a formal complaint.
2026-05-20 22:47:16
8
Tuanonima :
Yelp reviews can’t be deleted google reviews can.
2026-05-20 14:03:34
5
DosPanda :
💯 5star customer service should be top notch!!
2026-05-20 12:36:24
5
dignityinflow :
I’m sorry yall experienced that, sucks man! I agree with everything Moona says, people need to choose what they love as careers and stop treating us like shit! Yes they probably on the same level hence the manager didn’t say much . That makes sense to me, love you ladies❤️
2026-05-20 05:35:16
12
Zahra Ahmed :
Sorry that happened to you. Some hotels have a policy that if your name is not on the reservation you can't check in until your name is added by the primary guest
2026-05-20 04:42:06
32
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