@dreclipperhands: 4 STEPS to help clients figure out what they want: 1️⃣ Ask lifestyle questions - How much time do they spend styling? Do they wear hats? Professional environment or casual? 2️⃣ Find out what they DON’T like - Sometimes clients can explain what they hate easier than what they want. 3️⃣ Use visual references - Photos eliminate confusion better than barber terminology ever will. 4️⃣ Repeat the plan back to them - Before cutting, clearly repeat the haircut plan so both of you are on the same page.