Isabel Canto 🎭
Region: GB
Saturday 30 May 2026 13:02:04 GMT
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Bambi :
I don’t get why trains don’t have some kind of automatic ramp system that buses have
2026-05-31 08:12:50
7652
Jack :
We are not an inconvenience we are people too. It’s not our fault that we have to get people to help us get off the train.
2026-05-30 20:48:52
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Marty350 :
the gentleman holding the door
2026-05-31 11:50:49
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Nikki Mae366 :
As a fellow passenger, the best thing we can also do is to hold the door and shout for assistance. Do not attempt to carry a wheelchair user and the chair on and off the train as it'll cause injury to you both.
2026-05-30 19:54:16
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⧗Alex 🧡LN1.OP81✪ :
back when the line was run by southwest trains I always saw them get the ramp out for assistance but from what I've seen since it's been refranchised it's been way worse. I'm so sorry this has happened to you because noone should have to go through this.
2026-07-17 23:19:34
0
🔮British blind boy 👁🦮👨🦯 :
If they don’t arrive with the ramp always make complaint, I did. I got a refund and extra compensation from TFL, it does work.
2026-05-31 07:31:32
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tom :
it is OUTRAGEOUS honestly that the ramp is not immediately available like it is on buses.
2026-05-31 13:17:21
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AAAAAGHSH :
From an engineering perspective, I genuinely don't understand why trains aren't all level and flush with the platform nowadays. We've been able to do it for decades upon decades and it solves this and so many other issues.
2026-05-31 08:01:50
462
Cass ✨ :
Accessibility helps everybody, I can’t believe we’re still making it this difficult for others to get on with their day.
2026-05-31 09:05:59
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Saleena :
This is so so so unacceptable. Thank you for sharing
2026-06-01 10:08:20
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Rat climbs :
glad it got sorted promplty today. Also big up the guy in the white shirt who immediately stood in the doorway just incase they didn't show
2026-05-31 06:03:51
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Mellissa 🌸 :
Yh something needs to change. Accessibility is advantageous for all
2026-06-01 00:58:14
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cinsen.nos :
THANK YOU for censoring faces.
2026-05-31 21:21:01
78
Alex Plank :
London has one the worst public transit systems. One reason I’m thankful to be in American
2026-06-01 05:46:00
1
Mom & Dad are Reading :
This happened to my daughter after we had made sure to call ahead for assistance. My husband was with her thankfully, but without an ADA type set of laws it won’t get better. There’s no legal punishment or incentive to.
2026-05-30 18:00:16
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starcraft412 :
Why don’t more places do it like here in Melbourne? Wheelchair users enter at the front most door of the train where the driver takes out the ramp and the passenger tells the driver what stop they’re getting off at, so the driver knows when to come out and let them off. It honestly takes about a minute for the whole thing to happen and it’s rather efficient.
2026-06-03 14:03:07
3
Adam D :
Queen for using your platform this way cos 90% or more of people have no clue how hard it is for people with access needs to do everyday things
2026-05-30 13:31:14
920
Chloe :
This makes me so angry. Why do they make it so hard?
2026-05-31 20:18:45
35
Evibbles :
the man standing in the doorway to make sure the train can't leave with you still on is honestly so sweet 🥰
2026-06-02 00:51:29
18
— :
So so unfair
2026-05-31 16:31:06
51
Semi Skimmed Milk :
Just send it off innit
2026-05-31 15:18:47
78
Florian :
in my opinion ramp should be a standard tool everyone knows and can handle. and people need to learn to help.
2026-05-31 02:26:09
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runelutz :
silly question: but given that we have automated doors, why cant we have an automated ramp that extends from the door to the floor? imagine how many people who aren't in wheelchairs but could still benefit from a ramped access (sight disabilities, elderly, small children). accessibility benefits everyone.
2026-05-31 11:19:44
36
jdax123 :
A guard should be proactive in checking the passenger assist app. I am always proactively checking and then ensuring any users are safely on or off the train. I’m sorry this has happened to you.
2026-05-31 14:15:50
12
Jamie Rassas :
That last recording was you saying you were in a rush, not the driver
2026-05-31 08:04:49
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