@evautoalex: The customer wanted a full refund after a year! This Model X situation got complicated. Who was really at fault here? #caraccident #carfax #carpurchase #carinsurance

EV Auto Alex
EV Auto Alex
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Region: US
Tuesday 02 June 2026 16:14:23 GMT
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evautoalex
EV Auto Alex :
UPDATE FOR EVERYONE: we worked it out. I’ll post another video but wanted you to know he ended up being reasonable and all is well 👍🏽
2026-06-02 19:55:18
487
compa_mclovin_it
Compa_McLovin_it :
I understand it’s sold as is BUT if the dealer knew it was in an accident and purposefully did not disclose that, it’s a bit shady. As a customer, and finding this out later, I’d be piss too.
2026-06-03 05:51:52
99
stevensontransport
Nate :
Tell him to talk to your lawyer
2026-06-02 16:44:30
742
petermuller460
petermuller460 :
problem is carfax doesnt mean there is no damage. dealers should inspect.
2026-06-02 17:40:29
32
pullthegoalie15
PullTheGoalie15 :
I don’t get it. He discovers a shifted frame after an accident and blames the dealer for a preexisting problem?
2026-06-02 16:53:12
359
port.wood
Portwood :
Used cars are sold as is.
2026-06-02 19:52:01
13
kaaz2y5
kaaz2y5 :
I’m with the guy if he’s telling the truth it’s messed up yall sold him a car with frame damage
2026-06-05 18:57:47
22
nk2000_ca
Nk2000_ca :
Years ago carfax was claiming that they will buy the car if the owner can prove that there was damage to the car but didn’t show on carfax. Let him call the carfax
2026-06-02 16:51:40
79
rascal.white
jingle :
If I buy from a dealer, I’d hope the car was checked thoroughly. On the ramp etc. why else would you buy from a dealer. They are the experts.
2026-06-02 21:15:11
46
justin_crevier
JustinCrevier :
$0 ... You don't owe him anything.
2026-06-03 02:41:40
20
emixam70
emixam :
I would be pissed if I was the customer too.
2026-06-03 00:18:17
5
xpress8609
Mark Matamoros :
Sounds like a personal problem to me.
2026-06-06 22:34:09
5
brockdickens
brock dickens :
Ppl r crazy
2026-06-02 16:18:18
108
jackpepper31
jackpepper31 :
Why don’t you use auto check? Was it on the auto check?
2026-06-02 20:57:51
5
canpat33
Opi :
He thought he bought the car from Costco
2026-06-03 12:40:36
14
gregceballos
Greg Ceballos :
Absolutely ridiculous.
2026-06-02 17:46:45
5
flyuphere
Henry :
Dealer is at fault
2026-06-06 22:29:57
16
glemonade
EG :
Listening to this.
2026-06-02 17:22:55
18
z28maverick
IronMaverick :
People be crazy. I wouldn’t have called him back at all
2026-06-02 16:32:05
35
ascott933
ascott933 :
Carfax aren’t reliable !!!!
2026-06-02 18:13:11
14
valpdx
val yery :
Ev auto bought a from Tesla sale ok auction with with the announcement “as is , frame damage “ and a clean carfax and didn’t tell the customer because carfax is always clean when you buy form auction . ALWAYS CHRCO SUTO CHRVI !!!
2026-06-03 04:33:30
5
phin_phan71
PHIN_PHAN :
Did he say the auction disclosed it had frame damage when Alex purchased it?
2026-06-02 17:50:16
5
madhuddad
dlave :
Should have hung up on him immediately when he talked lawyers.
2026-06-03 00:35:45
7
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