@mybkr: I still can’t believe she threw out my bra. Twenty years of obsessing over water bottles and one very uncomfortable trip to Nordstrom taught me that sustainability and useful life are not the same thing. #watertok

Haley Orr :

I have emailed with you guys over 20 times since 7/10 when I placed my order. I have not heard back from anyone on your team since 8/11. I was promised a refund AND shipment of the product. I have also left a voicemail with no response. At this point I will be disputing the charges with my bank and filing a claim with the BBB if a refund is not provided by end of day today, 8/26.