@kwetheone: Most business owners think they have a marketing problem. Sometimes, they have a customer experience problem. Slow service. Food taking forever. Waiters who aren’t paying attention. Customers having to ask multiple times for simple things. The truth is, most unhappy customers won’t complain. They’ll just never come back. Follow @KweTheOne for real conversations about business, money, and life. #accra #ghana #businessowner #customerexperience

kwetheone
kwetheone
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Region: GH
Tuesday 09 June 2026 19:29:47 GMT
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apowa.boy.95
apowa.boy.95 :
Exactly my brother !
2026-07-10 23:58:00
0
deladem.danielle
Deladem Danielle | CX Expert :
You see, this man right here has said everything!!! Absolutely true. Customer experience is the greatest ROI investment you can get. Invest in the training your staff. I can never over emphasize on customer experience, it’s never about the product or price but how the customer feels .
2026-07-09 14:43:45
2
mysticsagekelee
Mysticsagekelee :
I agree. The establishments with the best customer service are packed with customers. Accra is an untapped city for businesses that focus on the customer experience.
2026-06-30 19:08:11
1
naadei__
Naadei 💗🇬🇭 :
No because I am willing to host a customer service class next time I’m back home. It’s so outrageous and we need to stop normalizing it
2026-06-13 22:22:49
4
gnaddy
gnaddy :
You nailed it , Bro !
2026-06-29 06:27:25
0
bawonicx
Maureen|Customer Experience :
MOST times its a customer experience problem.😏 Customer experience is an afterthought.
2026-06-11 11:00:22
4
imforevercrystal88
CAO :
True!!
2026-06-13 10:52:30
2
raskwatengkyei
Ras Kwateng Kyei :
Some over price 🤣
2026-06-29 15:02:24
0
bellblairscloset
Bellblair :
Exactly! Plus customer journey is so important!!!
2026-06-12 22:21:49
2
faustina.adzowu
Faustina Adzowu :
That is very true
2026-06-12 17:00:09
1
rossynan2218
Queen Aries ♈️ ♈️👑👗🕶️ 🇩🇪 :
Very true 💯💯
2026-06-13 12:39:59
1
changeyourmoneystory
ChangeYourMoneyStory :
Very well said. keep doing what you're doing. I enjoy your posts. The problem starts " when the customer walks through the door". At Douglas Luxury Apartments we had no problems when our apartments are empty. The problems started the moment the guests walked in. We solved this through training, feedback from guests using google reviews, and we work on what our guests say. Guest Experience at Douglas Luxury Apartments is fantastic now... the best Airbnb in Accra. Preparation. Training. Guest Baby-sitting and finally Guest respect. That is why our units are always full.
2026-06-14 07:25:10
2
nana.afriye
Nana Afriyie 🇬🇭🇩🇪 :
Traurig aber wahr 👏🏾
2026-06-11 21:18:21
2
irenedarko976
Irene Darko976 :
Spot on 🫡🫡🫡
2026-06-13 10:10:43
1
bookert200
Bookert200 :
Bro, you are right
2026-06-12 11:41:57
0
stical143
YourHighness :
1 million %
2026-06-14 10:21:56
1
pascal.awonab.kan
Pascal Awonab Kanbonnabah :
Real!!!!
2026-06-13 22:24:04
0
caswils
CAS♠️ :
This issue
2026-06-12 02:15:36
1
mcdoe4
McDoe :
exactly
2026-06-14 06:31:45
0
nana.yauu
Ekoso :
Ö👏
2026-06-26 09:33:52
0
dyyru42gb1ii
Agnes Tekyi :
Tell them
2026-06-14 08:49:38
0
journeyswithgod
Journeys with God :
Better to find out the details of the owner and raise the issue with them directly. They will do something about it.
2026-06-12 13:27:54
1
arianaireana
ArianaIreana :
I was old school trained in hospitality by old waiters & waitresses while in university , you can’t be sitting around when a customer walks in. You gotta smile & you have to be genuinely concerned with their needs. Whole time none of us were earning much but they loved the job. Wish to return to it but the Ghanaian hospitality landscape has really changed.
2026-06-14 17:13:18
0
kingsi17
kingsi17 :
Ghana must strengthen itself by reducing inflation, improving salaries, building better roads, and providing quality healthcare.otherwise Ghana will be unlivable country
2026-06-28 20:57:36
0
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