@kwetheone: Most business owners think they have a marketing problem. Sometimes, they have a customer experience problem. Slow service. Food taking forever. Waiters who aren’t paying attention. Customers having to ask multiple times for simple things. The truth is, most unhappy customers won’t complain. They’ll just never come back. Follow @KweTheOne for real conversations about business, money, and life. #accra #ghana #businessowner #customerexperience
You see, this man right here has said everything!!! Absolutely true. Customer experience is the greatest ROI investment you can get. Invest in the training your staff. I can never over emphasize on customer experience, it’s never about the product or price but how the customer feels .
2026-07-09 14:43:45
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Mysticsagekelee :
I agree. The establishments with the best customer service are packed with customers. Accra is an untapped city for businesses that focus on the customer experience.
2026-06-30 19:08:11
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Naadei 💗🇬🇭 :
No because I am willing to host a customer service class next time I’m back home. It’s so outrageous and we need to stop normalizing it
2026-06-13 22:22:49
4
gnaddy :
You nailed it , Bro !
2026-06-29 06:27:25
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Maureen|Customer Experience :
MOST times its a customer experience problem.😏 Customer experience is an afterthought.
2026-06-11 11:00:22
4
CAO :
True!!
2026-06-13 10:52:30
2
Ras Kwateng Kyei :
Some over price 🤣
2026-06-29 15:02:24
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Bellblair :
Exactly! Plus customer journey is so important!!!
2026-06-12 22:21:49
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Faustina Adzowu :
That is very true
2026-06-12 17:00:09
1
Queen Aries ♈️ ♈️👑👗🕶️ 🇩🇪 :
Very true 💯💯
2026-06-13 12:39:59
1
ChangeYourMoneyStory :
Very well said. keep doing what you're doing. I enjoy your posts. The problem starts " when the customer walks through the door". At Douglas Luxury Apartments we had no problems when our apartments are empty. The problems started the moment the guests walked in. We solved this through training, feedback from guests using google reviews, and we work on what our guests say. Guest Experience at Douglas Luxury Apartments is fantastic now... the best Airbnb in Accra. Preparation. Training. Guest Baby-sitting and finally Guest respect. That is why our units are always full.
2026-06-14 07:25:10
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Nana Afriyie 🇬🇭🇩🇪 :
Traurig aber wahr 👏🏾
2026-06-11 21:18:21
2
Irene Darko976 :
Spot on 🫡🫡🫡
2026-06-13 10:10:43
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Bookert200 :
Bro, you are right
2026-06-12 11:41:57
0
YourHighness :
1 million %
2026-06-14 10:21:56
1
Pascal Awonab Kanbonnabah :
Real!!!!
2026-06-13 22:24:04
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CAS♠️ :
This issue
2026-06-12 02:15:36
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McDoe :
exactly
2026-06-14 06:31:45
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Ekoso :
Ö👏
2026-06-26 09:33:52
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Agnes Tekyi :
Tell them
2026-06-14 08:49:38
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Journeys with God :
Better to find out the details of the owner and raise the issue with them directly. They will do something about it.
2026-06-12 13:27:54
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ArianaIreana :
I was old school trained in hospitality by old waiters & waitresses while in university , you can’t be sitting around when a customer walks in. You gotta smile & you have to be genuinely concerned with their needs. Whole time none of us were earning much but they loved the job. Wish to return to it but the Ghanaian hospitality landscape has really changed.
2026-06-14 17:13:18
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kingsi17 :
Ghana must strengthen itself by reducing inflation, improving salaries, building better roads, and providing quality healthcare.otherwise Ghana will be unlivable country
2026-06-28 20:57:36
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