The IT Gamer
Region: US
Thursday 11 June 2026 12:49:14 GMT
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Gourdgantuan :
I do this, but then IT hates to see me coming because it means it’s a complex issue
2026-06-11 22:17:52
1167
TheAlidirian :
Now tell the rest of the story: "...but you ask them to do it all again anyway because you assume they're lying or did it wrong."
2026-06-12 12:08:23
134
Tman Tom :
I had one guy. Once…. He said he did about 5 things of troubleshooting, including rebooting, before calling me. I was impressed
2026-06-11 13:24:41
379
kelseeeeyyyy :
I asked the IT guy to show me how to fix a common issue on my own this morning and he was so excited to show me! He was like “yea! So you do this thingy and then you doo-wop-skiddly-bee-bop and boom you’re back in business!” and then he asked if I wanted a bigger monitor so now I’ve got the best one in my department😎
2026-06-12 13:38:14
4
babs :
I have an IT background and have always done basically the whole tier 1 checklist before I resort to calling IT, usually it just ends up with a lovely conversation as we try to figure out what's wrong
2026-06-13 01:52:36
7
Sammy Wammy :
I'm not going to IT until all of Reddit has failed me first🤣
2026-06-24 09:41:12
5
Ash :
After I did my own troubleshooting and wrote my ticket, IT just said they were sending me a new laptop and closed my ticket because there wasnt anything else they'd do that I hadn't done.
2026-06-12 17:40:41
24
Ɓłäíð :
I have a few users who I have taught how to add a printer or fix a broken app once or twice and they still remember how to do it before having to call me and I am just so dang proud of them
2026-06-30 22:51:10
4
j jurss :
more than half of my IT requests are some sort of environment configuration that I could do myself, but I don't have administrator permissions
2026-06-12 15:48:24
8
The Llama :
I would, but my workplace keeps accusing people of faking their issues. So, I gotta let IT do it or I get disciplined.
2026-07-01 18:45:02
3
Becky Brown5642 :
I do this. And I'll put it in the ticket too, "Here's the problem. I've tried a, b, and c with no change."
2026-06-13 01:41:19
4
Princess Cereal :
IT told me I should join the team because I turned my PC on and off again and checked all my plug ins for proper connection before sending in a ticket and reaching out 😭 the bar gotta be in hell
2026-07-02 15:23:11
4
Epitaph :
But...my job security...
2026-06-11 14:36:52
30
Dorian D. Babbs :
But task manager uptime says 170 days. 😭
2026-06-11 15:15:00
14
an-fem 🍉 :
I provide a whole bullet point list of what I’ve tried and the results when I submit a ticket. I also don’t have time to go through remedial processes either 🤭
2026-06-12 14:43:00
7
whatsinaname :
But sad thing is if your 1 or 2 level you still have to repeat the steps so team. That goes to them doesn’t send ticket back
2026-06-11 16:39:28
11
Hueby1 :
Dude. If I'm putting in a ticket it's super F'ed.
2026-06-12 20:30:59
4
lassifras :
My monitors just randomly stopped working, mid email, stopped being connected to my laptop. I swapped cords, cycled power, unplugged and plugged in everything, restarted my computer, tried a different docking station and everything. Finally called IT and said “man…I stg I tried everything idk what happened” I explained everything I tried. He came down to my desk (all the way across the plant), sat down, made three clicks, and it was fixed. The fucking display settings had randomly defaulted back to one screen instead of extending the screens, and I hadn’t noticed it when I checked the settings. Literally went “oh no…was I stupid??? 🥺” “only a little it’s okay” 😭😭😭😭😭
2026-06-13 21:55:53
1
🍉⚙️MelodyxReign⚙️🍉 :
if I'm putting in a ticket know I spent 3 days trying to fix it
2026-06-13 02:12:48
4
milaennium :
I only ever reach out to IT if I could not find the way myself. And it's usually just because I need the permission :P
2026-06-13 03:18:28
4
imizzi_ :
“I rebooted already” *opens task manager and sees the uptime on the computer shows 30 days 😒
2026-06-13 13:47:53
4
Liv :
I make sure I’ve gone through every troubleshooting possibility I can think of before I reach out to IT. Grab snippets of the error screens, reboot, check cables, check for updates so if it’s a more complicated issue they don’t have to worry about it and will have an easier time figuring out what’s wrong. 😭
2026-07-02 16:13:22
2
YT: ITwithDee :
I always thank the end user. And tell them that I wish more people would be like them. 😂😂
2026-06-15 04:12:54
1
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