Yes, it is a common practice in Malaysia. It helps businesses to keep loyal customer base and regular customers. At the same time, it helps us the customer to get clarity before we walk in, so that we don't waste precious time and we can rearrange the visit if need be.
2026-06-13 10:55:23
90
oatmeal :
Akak Ni belum masuk family mart kot😂
2026-06-13 23:46:30
15
TEH :
HII GORGEOUS WOMANNNN
2026-06-13 10:59:35
7
77atoz :
are you sitting with a comforter in Malaysia? 😂
2026-08-23 11:33:18
0
Bibiana Ashestmas :
It is common. After every clinic visit for my kids, they will always do a follow-up check by texting us about the condition. My dermatologist would always reply my text too regarding my concerns or my inquiries, or setting apmt date. Even my orthodontist would send reminder thru whatsapp.
2026-06-14 01:14:41
4
Nadia :
yes..common practice here and some company have CRM dept
2026-07-05 12:00:30
0
Mat G. :
thank you for always putting a good words about Malaysia
2026-06-14 02:48:39
0
nur iqbal :
yeah it common even with mechanic u can WhatsApp ask them about your problem with car it common thing
2026-06-14 01:47:48
2
sʜᴀᴀღ :
Hiiii
2026-06-13 11:16:40
0
🐆 :
first
2026-06-13 10:51:39
2
🎧iesqandar🖊 :
FIRST OMGGG
2026-06-13 10:53:13
0
Marisa :
yes it is very common here.Most of my clients will create a whtsapp group and i will update them on the progress of the transaction/file😂
2026-08-04 03:11:39
0
Majestic Beauty Shop :
usually private sector ...like clinics, hospital & others..they will ctc us later...but not in government service
2026-06-13 13:35:30
1
Ӄeishaᵒ̴̶̷̤ꇴᵒ̴̶̷̤┊💥⚙️ :
haha this is so real i have to get surgery for ny tooth and my mom keeps on messaging the dentist🥹
2026-06-13 11:22:00
3
𝘏𝘢𝘯𝘯𝘢𝘩.𝘭𝘪𝘵𝘻𝘻 :
hiii✌✌✌
2026-06-13 10:56:06
0
Yumii_ ♡ :
Yes very true, usually just in case you need help or something. When I had my name wronged on TNG (Touch & Go), my mom help me and call the customer service for help about fixing the name
2026-06-13 11:02:37
2
Mr. Jen :
One thing i notice abt Europe is that you guys really value privacy and work life balance. So maybe that’s why its hard to contact them before meeting them? As much u appreciate Malaysian service i also find that European service is also good :)
2026-06-13 15:04:01
2
RayaGullops :
Is it hard to own 2 snakes AND a cat? also when did you get s cat!
2026-06-13 12:42:29
1
Naza :
true... everything is settled with wassap👏👏👏
2026-06-14 10:07:51
1
Manlat :
Wait till you have car problems
2026-06-27 14:52:00
0
Æ :
🥰🥰🥰
2026-06-13 10:53:45
0
Æ :
😳😳😳
2026-06-13 10:53:48
0
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