@theangrydesignerpodcast: One thing Carly Kerndt realised early was that clients rarely want what they say they want. They might ask for a better website. A prettier design. More social posts. But what they're really asking for is more customers, more leads and more revenue. The breakthrough came when Carly stopped focusing on what clients requested and started listening for what they actually needed. #designtok #graphicdesigner #designer #CreativeSouth