@letusfrai: Sinubok ni customer yung pasensya ko. Everything was raw and unscripted. 🥲 #callcenter #customerservice #worklife #bpolife

AIxSHWTYxXDARKVAINX :

as someone who works in a corporate setting, i was deprived of talking back sa customers. now , VA na, pag bobo ang kausap, i can talk back HAHAHAHAHA with approval pa ng client 😁 ngayon nila ako subukin talaga

MarkEP :

Don't say "you chose venmo" because it's like you're accusing the customer. Say "Venmo was chosen" instead as it's less confrontational

Maria :

i would be way more direct, sarcastic, and nice if i was in this situation. You handled it well in my opinion. 🙌🏻

maryell :

dibaa sariling katangahan nila satin sila nagagalit 😂 kaurat

Gilbert Velasquez :

naalala ko sinabi ko sa member ko dati nung supcall ako. So are you telling me that our system is lying to you? di nya matangap na mali kasi sya

KWYSTALA~ 🌟 :

Sa account ko before, if you explained to them what happened and the policies three times, and ayaw pa din nila makinig, we can disconnect the call na. Skl 😅

Yolk_Pandesal :

As a QM, escalated to sakin. Tawagin mo OM mo 😁

KawaiiXcay :

meron ding didaw sila nag Cash Advance pero nag Venmo🙂

BEMBEM AND TATAY 🐶 :

Daming QA sa comsec HAHAHAHAHA

fraurrrrr✨ :

hirap nila kausap noooooooo???!!!!! 😭😭

@silentmenggay :

pumipitik na yung kamay 😂😂😂

A k i h i r o :

can relate,kuyaaaaa hahhaa finacial acct hereee

Joyangelica24 :

can u really do this??

Greed :

pag mali talaga sila minsan kailangan mong idiin sa kokote nila e

elyujey :

GO GO GOOO! Deserve din nila gamitin utak nila for their next transaction para di na maulit. Kasi gagawin at gagawin ulit yan in the future.

cinnamonroll :

hello po, ask lang if CSR kana is pwede po ba mag resign kahit 1 month palang sa work?

RG :

Ito tlga un eh. I can relate kasi billing ung hawak namin 🤣🤣

Lui :

Ganyan ganyan ako nung agent ako and escalations manager hahahha tama lang naman

SAI :

Sorry agad kasi hindi ako mag “No” its “na ah, you chose venmo” aHahahahahah

ayanalomabao :

I AM NOT BLIND 😂😂

ross_ssyy :

Love it!! HAHAHAHA

_realtalkTita🧿🪬 :

There would be times that you need to be direct and transparent. As a QA, I don't have any bad notes.

Maxie :

Bet ko un “i am not blind” hahahaha 😂

Jin :

pwede po magdala phone habang nag wowork?

camia :