@theangrydesignerpodcast: According to Carly Kerndt, most client communication problems start with one thing: We're speaking to people the way we want to be spoken to. Not the way they want to receive information. A results-driven client doesn't care about colour theory and process documents. They want outcomes. The better you understand who you're talking to, the better your message lands. #designtok #graphicdesigner #designer #clientsbelike