@pr0ject47: HOW to handle rude customers #bussiness #SalesStrategy #salesman #client

Kristina Seavers :

I did the silence thing, dude got madder and left...

baby wolf🍼 :

that's easy tell them to get out that you refuse service

Ervin Mendez :

keep quiet and listen what angry customers are saying keep them under control

Mariana MoGa :

However … silence is interpreted as lack of knowledge and insecurity. So they disrespect you more .

iGYL :

-goes silent for a second, customer goes "HELLO? WHY ARENT YOU ANSWERING ME?!" works on some but doesn't work on all customers

dano.543 :

You show them how much better you are than them, it embarrasses them

Michlay62 :

Reading these comments, it’s pretty clear that emotional regulation, what this man is talking about, is a skill we really need back in our society

Winter Warren :

I mean this is good advice but customer service employees shouldn’t have to be utilizing psychological tactics when interacting with customers.

Hamad_HIA :

or avoid customer service jobs at all cost

Nene :

I never take it personally.. because they don’t know me and they’re the reason we have a job. I just stay respectful and most of the time they come back apologise and compliment my attitude

modez08 :

Silence and patience is the key to all problems… don’t react just wait in silence… even if your own life feels like it’s falling apart… 💯

pitspits7 :

nowadays ai becomes smarter! The new gurus doesn't sell anymore (1:1 coaches per customer ratio hahaha) they put classic videos

Elite Creed Capital :

Remove all emotion from the equation, document the exact metrics of the dispute in line with protocols, and enforce your company's established framework with absolute authority

Mrmcadams :

great point. !!

DR.ADRIAN VANCE.MD :

I agree 🙏🏻

rudy :

true

Papo :

Bhekameva Ncube :

Impulse control 👌

Elle_Kim :

Be the thermostat. Not the thermometer.

bigearrings_e.t.c :

Knowledge 🥰

FixWithFav :

What’s his name

DoYouNotice :

fyp

pjrchenier :

An angry customer is one thing a rude or insulting person gets shown the door. Whatever they are upset doesn’t matter. Uncivilized behaviour gets evicted.

marsbar🥀 :

see how this video is in black and white? that dont work in 2026