@evautoalex: One phone call changed everything. The misunderstanding finally made sense. The trade value sparked a debate! #AI #customerexperience #carmax #tesla #tradein One phone call changed everything. The misunderstanding finally made sense. The trade value sparked a debate!
Yea, Ai is ruining you guys! Huge turn off when I tried getting a car from you guys.
2026-06-19 22:47:04
81
user8769478220624 :
I call places and AI answers I hang up and go somewhere else
2026-06-19 19:01:34
43
user7083514612326 :
Damn 2025 is worth that much. Sounds like I can sell it for a profit lol. Got it during the deal with 0% apr financing
2026-06-21 23:50:35
0
Skenny :
Yeah yall gotta chill with the AI. Its too much
2026-06-19 16:11:06
107
Toto :
I had a model y all lined up from you guys on Tuesday, (two hours talking to the guy) just to be told it was sold. Never again
2026-06-19 16:23:55
10
seanbob604 :
bro thought his RWD car was better than an AWD 😂
2026-06-19 18:18:24
9
Robstew71 :
Maybe hire that kid to sell. The amount of details and deep dive he did…
2026-06-20 08:15:45
4
j.z.rice :
AI customer service is awful! Nothing makes me feel less valued as a customer as AI customer service.
2026-06-21 06:48:27
1
THEBAT.123 :
I do not like that AI , I was looking for a apartment and was getting nothing but AI reps
2026-06-20 11:46:46
1
Cookie King Joe :
The AI is super cool! Can't wait to see how it continues to grow and improve workflows in the future! 💪
2026-06-21 00:27:20
1
lul :
Honestly the AI is the reason I didn’t buy from you. Never knew if it was a person or that stupid AI. It felt like if you can’t have a human converse with me when I’m spending 60k you don’t deserve my money.
2026-06-19 22:51:44
1
kensand1515 :
Great business owner
2026-06-19 20:08:30
0
Mark Steven :
Im not in the market for a car, but I think itd be cool if Alex really called me just to chat. He seems like a cool guy
2026-06-20 13:14:13
1
user8915099111445 :
Damn I only want a RWD Long Range. Can’t find any decent ones for sale. Range over Speed any day
2026-06-19 19:03:13
1
jakehoffy :
AI isn’t the answer
2026-06-20 00:05:10
3
Mitch Tousignant 🇨🇦 :
Ditch the ai
2026-06-19 23:17:57
4
User23247758347 :
Love the dramatics in the intro 🥰
2026-06-19 16:19:41
3
Michael Dobres :
back in the 70s and 80s, we never had all these high tech problems. It was a people business.
2026-06-19 17:33:00
2
hughes559 :
I tried getting a car from you guys but AI kept giving me the run around
2026-06-20 00:18:52
2
benliverpool19 :
AI not quite there for any industry, hopefully CEO’s can leverage it properly.
2026-06-20 04:03:19
0
Seth Lancaster :
You need to open in St. George. RWD isn’t big deal down here.
2026-06-20 05:14:53
1
The Lost History :
I want to buy a y , but I’m alittle upside in my model 3! and I told myself I’ll buy a y but I brought the 3 instead. Nothing wrong at all with the 3. I just need more room
2026-06-20 09:52:02
0
Giacomo Stone :
I'm a dealer in CT looking to add AI to help with leads. what would you suggest
2026-06-20 09:42:25
0
Ben Newell755 :
Do you make it clear to the customer when they are speaking to AI? I feel this would go a long way towards acceptance of upfront you are told you are speaking to an AI agent to help us handle large call volume and a human rep will review your inquiry and get back to you. It’s similar to filling out a contact form on a website to gather information.
2026-06-20 15:08:39
0
lennon.nexcar :
Podium’s AI is really bad, hate it.
2026-06-20 01:43:56
0
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