@neilpatel: Most products make users jump through hoops before delivering a single moment of value. Email verification. Profile setup. Forced tutorials. Plan selection. That's not onboarding. That's a gauntlet. The brands winning on retention flip the sequence. Core value first. Everything else second. #SaaS #ProductMarketing #CustomerRetention #GrowthHacking

Neil Patel

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Friday 26 June 2026 12:03:32 GMT