@bbbwisconsin: Is AI living up to the hype? 🤔 A new BBB study reveals that over 90% of business reviews mentioning AI since 2023 had negative sentiment. We analyzed nearly 20,000 reviews and fielded almost 100,000 complaints since 2023. The biggest pain points? "I can't solve my problem." "I just want to talk to a human." The takeaway? Efficiency shouldn't replace empathy. Read the full BBB study here: BBB.org/ScamStudies #AITrends #BetterBusinessBureau #artificialintelligence