the most irritating thing because then it becomes “why are you guys never restocked?!” Because we have to damage what you guys open!
2026-06-27 01:37:50
319
Tamatha Ray :
The amount of times I’ve ran around saying ‘oh, sorry you can’t try that’ AND THEN THEY DO IT AGAIN. At this point can ulta just let us have testers for More mass brands? We’re damaging our more than what the brand is even making and then we don’t have it to sell 😭
2026-06-27 17:03:54
39
Cam🦕 :
Something more annoying…when there is more than one of the same shade opened. Like the first person was bad for but the second person was worse cause they OPENED ANOTHER ONE. Then I can’t buy one cause they are all open😭
2026-06-26 21:44:24
79
Beautyfully Opinionated :
it's a brand decision, not an ulta one- which is why it is SO annoying that nyx took theirs away and milani doesn't have them at all 😭
2026-08-10 18:25:35
4
Erin Corey :
so yesterday a lady asked for a joico hair oil that wasn't opened. I said oh, no maam it isn't opened it's for sale. the cap just broke in transit. she goes oh OK! then proceeds to pump 3 pumps into her hands and put it in her hair. i then asked for it so I can now damage it out and that would mean there's not one to buy anymore. she rolled her eyes at me.
2026-08-04 22:53:07
2
Bella :
If u have to break tape or open a box not a tester if the product isn’t front and center with a sticker on it saying tester it is not a tester
2026-07-13 15:33:35
10
se.lenaxoxo___ :
What I also can’t stand is when there IS a tester and they STILL OPEN an unopened one and leave it there 🙃
2026-06-27 05:54:05
55
sorrysary :
Or I'll watch them open a brand new one in front of me, swatch it and then ask if we have an unopened one. No ma'am, you're buying that one now.
2026-06-27 04:30:33
17
💕✨Chang-Wei✨💕 :
I already had to stay late and close so I was already stressed and I see this woman is like opening and swatching a pallet, and I’m thinking hmm she has to be buying it NO. She hands it to me and was like you had no testers and I wanted to try it, but I don’t like it it’s too sparkly😭 (it was also the last one in line) and I was like oh that’s ok I can just damage it, and she was like no you should make it a tester GIRL I CANT MAKE IT A TESTER😭
2026-07-21 16:00:01
4
d0pey :
cause why is it that I regularly have to go through Maybelline and loreal to clean out at least 20 opened and used foundations. now the whole store is out of stock
2026-08-09 12:02:02
0
jordynskaii :
On my way to try the new elf brushes lol jk
2026-06-28 21:38:10
5
kittykat :
Also finding open nyx products behind the labeled tester 😞
2026-07-20 01:53:20
4
ghost pepper fries :
there are testers and people still wanna be nasty and damage out product..
2026-07-26 03:43:46
1
Kirstie 🦝🥀🍄 :
no cuz why would elf even HAVE testers
2026-06-26 21:06:53
8
teresa.brownn :
Wait this hairstyle slays
2026-06-27 00:51:50
6
Shalom Shotunes! :
I had a woman use a Madeline highlighter in front of me and PUT IT BACK ON THE SHELF after I told her there weren’t testers which meant she couldn’t use it.
2026-07-12 02:52:46
6
Kendyl Poll :
Idk how many times I’ve looked at the milani foundation sticks and they have swipes on them. STOP OPENING THEM
2026-07-13 18:34:05
8
Kristi :
Or when there's no fragrance testers because they keep getting stolen every day 🫠
2026-07-16 11:02:19
2
Mubtasin Zaman :
Lately I’ve gotten a lot of people who think we just keep testers of everything in the back?? Like how big do you think the back room is
2026-06-27 05:11:18
10
gisvgmwab1e :
I had the lady at the register last week she asked if it was the right purple then asked if she could swatch it I told her we couldn't since it wasn't a tester she proceeds to ask to put a dot on my hand. I tell her we can't do that and she tests it on her hand. I was like omg but she bought it
2026-07-12 20:00:07
3
Angel M, MBA 🫧 :
It got bad to the point we had to do testers for maybelline foundations
2026-07-29 15:59:51
2
Peach🖤✨️ :
but hear me out....when there is a tester but its out of product/missing 😭😭😭
2026-08-06 18:22:49
1
Charlie :
Years ago we were processing damages up at the registers and a customer opened a product near us and went to put it back. I scanned it as damaged and chucked it in the box while making FULL eye contact. STOP OPENING STUFF
2026-07-22 04:49:42
2
mama.bear.things1 :
I can’t tell you how many essence and Nyx products need to be damaged everyday 😂😭
2026-07-22 16:49:04
2
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